Suddath Relocation Systems of Texas, Inc.

We’re unable to publicly provide a direct number for our shipping department, but if you reach out to the main phone number, (972) 660-5600, they should be able to direct you.

Careful pre-planning will minimize or avoid relocation problems, especially when it comes to traveling with pets. United has a booklet offering suggestions on this topic, including a checklist of things to do and a special section on horses and ponies. For a copy of "Moving with Pets," contact us or visit United Van Line’s website.

When packing for a move, United Van Lines recommends using a dish pack — an exceptionally sturdy corrugated carton of double-wall construction — for china, glassware and other fragile items less than 18 inches in size. Unless cartons of similar strength and construction are available, you might want to purchase several dish packs from us.

Suddath offers two options for you to choose what's the best option is for you and your move. We offer a minimum coverage at no cost, which provides you .60 per lb per article. It is the most economical option available, but it only provides minimal protection. In addition, Suddath offers full value protection if you would like to replace or have the item repaired to the condition that we received it in, if something were to be damaged. The cost for that is $6.00 per 10,000 lbs. For example, if you have a 10,000 lb shipment, you'll have $60,000 in coverage.

With Suddath, you have the option of either an in-home survey, or you can schedule a virtual survey which can be done from your phone or tablet. From there, you have two options. We can provide a binding estimate, or a binding cost of moving services that will be specified in advance, which will give you the full cost of the move barring any major changes. We also have a non-binding estimate. A non-binding estimate is used when you are unsure of what you’re moving. Non-binding leaves options open, but there could be additional charges, if for example, the weight of your moved items is higher than you originally anticipated.

After we arrive and meet you, Suddath’s standard operating procedure during a move is to focus first on prepping your home to protect it and your items from damage. Our team will lay extensive floor protection – for example, cardboard, carpet shield or a neoprene-type rug runner. We will wrap banisters, and cover door jams to make sure doors aren’t chipped. We then wrap all furniture inside of your house before strategically loading it onto the truck, and do the same when we're at destination making delivery. Everything comes off the truck padded, is unwrapped and placed in your desired location, minimizing the possibility of damages.