Southwest Financial Federal Credit Union

Meka Hunt

I am not happy got charged $6 for using Sister Branch. There are no locations in Houston, Texas. Next, my card is inactive until my truck and car note is not delinquent. I am half note behind truck and 1 whole note on car. I just recently got car out shop that cause note to be delinquent. SWFFCU has taken my money out my account not knowing it was my last until next pay period after starting new job. I got laid off from Kroger 4 years ago, and I have been fighting to keep my vehicles. Thank God I have 1 year and 8 months left almost on both vehicles. I am fed up with SWFFCU who I thought valued me and my hard earned money. I will close all accounts after vehicles are paid off. I understand that Panademic has changed business practices but loyalty does not exist anymore at SWFFCU because same Reps who process loan paperwork on vehicles send you unprofessional emails with no closures. In addition, I have purchased 4 vehicles through SWFFCU, paid off personal loan, and holiday loan while being member since 2008.

Lew Hyde

Worst financial company ever- Do not use these people!! You will regret !!

LE LE

My bank card expires July of 22. I have called 3 times requesting for them to send a new card (all in june) because the strip is no longer working and the chip malfunctions all the time. They refuse to send me a new card without paying $10. Mind you, my card expires in July! I guess they plan on waiting until my card expires and I have no access to my account before they will do anything. There are absolutely no locations in Houston by the way. My bank of America account sent me a card 3 months before expiration... I guess it's time to fully close my account

Deborah Holloway

Excellent they take care of our financial needs