NAPA Auto Parts

Category: Auto parts store

Address: 540 W Arapaho Rd, Richardson, TX 75080, USA

Phone: +19722381396

Opening hours

Sunday: 9AM–4PM

Monday: 8AM–7PM

Tuesday: 8AM–7PM

Wednesday: 8AM–7PM

Thursday: 8AM–7PM

Friday: 8AM–7PM

Saturday: 8AM–6PM

Reviews

Jason Criddle

Oct 7, 2022

Ordered parts Monday morning, told me they would arrive Monday afternoon or by Tuesday at the latest. No call Monday. No call Tuesday. Arrive at the store Wednesday, tell clerk my name and what I ordered, and watched him walk around with a piece of paper for 5 minutes walking up to every employee who said "I don't know." Dude picked up multiple boxes and sat them down, then told me they didn't have my order. Then asked my name... again, and was carrying a piece of paper with a completely different name, even though I had already told him my name multiple times. Finally got 2 out of 3 parts I ordered. I will go somewhere else for the third.

Antonio Tempesta

Aug 21, 2022

Courteous staff and affordable prices.

M. M.

Jun 22, 2022

Thanks to John at NAPA for helping us resolve a battery issue! Great information in language we could understand to get us back up and on the road. Have been happy with them in the past and now they have exceeded expectations.

S. Wagner

Jun 18, 2022

Love this place, guys are knowledgeable and helpful. They love my pup and are always happy to see us both walk through the door. I feel they have a better quality about their products and services than the other chain's of automotive stores.

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Questions & Answers

Is there a fee to participate in the NAPA Rewards program?

NAPA Auto Parts | Oct 27, 2021
NAPA Auto Parts | Oct 27, 2021

There is no fee to participate in NAPA Rewards.

Why should I create an account on NAPA Online?

NAPA Auto Parts | Oct 27, 2021
NAPA Auto Parts | Oct 27, 2021

• All your searches for parts and accessories will be tailored to you and your vehicle(s). • You won't have to re-enter your vehicle, billing or shipping information each time you visit NAPA Online. • You'll have complete access to your order history. • You'll be able to personalize your account and indicate your communication preferences. • You'll be able to find a NAPA store with ease.

Why does NAPA Online charge sales tax?

NAPA Auto Parts | Oct 27, 2021
NAPA Auto Parts | Oct 27, 2021

Since NAPA Online is available in all 50 states, the servicing NAPA store is required by law to charge sales tax for all purchases. For Reserve Online orders certain state and local fees may not be reflected in the total.

Is there a registration fee for using NAPA Online?

NAPA Auto Parts | Oct 27, 2021
NAPA Auto Parts | Oct 27, 2021

There's no charge to create an account with NAPA Online. It's completely secure and takes just a few moments.

How do I sign up for the NAPA Rewards program?

NAPA Auto Parts | Oct 27, 2021
NAPA Auto Parts | Oct 27, 2021

You can sign up for NAPA Rewards either in-store or online. In-Store: Visit a participating NAPA AUTO PARTS store, provide the counterperson your mobile phone number, and you will be automatically registered into the program. You will be able to review your points/rewards balance and receive a $5 Welcome Reward if you link your new NAPA Rewards account to your NAPAOnline account (or create a NAPA Online account.) Online: Create a NAPA Online account and opt-in to NAPA Rewards during sign-up. NAPAOnline account members are eligible for a $5 Welcome Reward when linking a new or existing NAPA Rewards account.

Where can I find more information about products?

NAPA Auto Parts | Oct 27, 2021
NAPA Auto Parts | Oct 27, 2021

NAPA Online offers product information including manufacturer, cost, availability and features. Customers can select and compare specific products like car brakes, batteries and filters. However, if you are looking for more specific information and need expertise, contact your local NAPA store.

How do I sign up for NAPA Mobile Alerts?

NAPA Auto Parts | Oct 27, 2021
NAPA Auto Parts | Oct 27, 2021

You can sign up by either texting the word NAPA to 24002 or by completing and submitting the form here at SMS Program Sign Up. By signing up you agree to receive recurring text messages to your mobile number from NAPA, which may be sent through an automatic telephone dialing system. For complete details on our mobile terms, please go here SMS Program Terms & Conditions.

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