Cooper Installation Services

Category: Flooring contractor

Address: 1645 Wallace Dr Suite 110, Carrollton, TX 75006, USA

Phone: +19722453766

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: Closed

Reviews

Brad Boase

Oct 4, 2022

By far worst customer service i have ever had! Late to job forgot materials they charged me almost double what local vendor would have charged the charged an extra 1k for extra work that was allready in the orginal quote! Never again do your research i think i was not treated right!

Marie Carius

Aug 23, 2022

I love my new flooring. The crew did an amazing job. They were very professional, and fascinating. They way that they did my floor was spectacular. I would always refer them to this crew. They are contractors through Cooper Installation, but they SHOULD BE AN INDEPENDENT CONTRACTOR... THEY WERE AMAZING.

Carrie Hanks

Aug 16, 2022

They called the morning of and we're on time. Carlos and his coworker were polite, professional and super efficient. They cleaned everything up throughout the carpet removal and reinstall. Thank you for the pleasent experience in our new home.

Brozif2

Aug 14, 2022

The crew showed up early, were respectful of my home, did a great job, vacuumed and cleaned up their mess. So far no complaints with my new carpet.

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Questions & Answers

Since no one has set an install date, can I just cancel and get my own choice of installers? I'm so afraid it's not going to go smoothly, or without more charges.

C.A. Geller | Oct 27, 2020
Cooper Installation Services | Oct 27, 2021

Can you please reach out to us at 972-245-3766 and ask to speak to Kathrine? I'd like to review your situation and help in any way I can.

Do you know 100% how to lay laminate flooring in a Solitaire double wide that has the thick plywood base floor? Someone called me from Cooper and tried to tell me I need a moisture barrier on the ground, in addition to the one on the belly.

C.A. Geller | Oct 27, 2020
Cooper Installation Services | Oct 27, 2021

Thank you, Mr, Lyle - you are absolutely on track and we appreciate the share! We are bound by the manufacturer's specificaltion of the product sold at The Home Depot. The majority of the laminate, wood, or vinyl plank products detail that the moisture barrier must be at the ground to uphold your manufacturer warranty. If your specific product does not detail this, please reach out, and we will approach as a one off if the vendor directive states differently. Thanks for reaching out!!!

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