Texas Health and Human Services Commission

Category: Government office

Address: 101 W Baker St, Athens, TX 75751, USA

Phone: +19036759141

Opening hours

Sunday: Closed

Monday: 8AM–5:15PM

Tuesday: 8AM–5:15PM

Wednesday: 8AM–5:15PM

Thursday: 8AM–5:15PM

Friday: 8AM–5:15PM

Saturday: Closed

Reviews

Rob Haney

Oct 27, 2022

Absolutely horrible, I applied for SNAP online on Sept. 20 and still nothing (now Oct 27). I can't get any status from anywhere. Infinite loop to 211 when I call to get a status. I'm broke, no food, I can only go to a food pantry once every 2 months I can't go again till late Nov. My SSI hasn't started yet, I was laid-off early July, no income since then, my small 401k of $2,000 is gone, I can't pay rent, I've gone into the office and confirmed I'd given them everything, now they want a confirmation form from my previous employer that I don't work for them (?), I whistleblowed on them so they won't cooperate. How is this possible that they let the disabled elderly go hungry while they drag their incompetent feet?

Desiree Nicole

Oct 7, 2022

The employees at this office are wonderful. Each and everyone there go above and beyond there job duties.

Josie Sumrall

Oct 3, 2022

No one ever answers the phone better off going up there and wasting gas !

Nobody

Sep 30, 2022

Got on the phone at exactly 8am and have been on hold for almost 7 hours, yet still no one has picked up.

Thanks! Your review is awaiting moderation.

Questions & Answers

I just got out of prison can I receive emergency food stamps

cherry blossom | Oct 28, 2018
Tiffany Thomas | Oct 28, 2018

Yes you can..they will approve you..i know from personal experience! Welcome home and God bless you

Who do i talk to to report the local office

Donna Blevins | Oct 28, 2019
Karm'Ella -Rose | Oct 28, 2019

Always try to follow chain of command. 1. Try first to Contact your provider or caseworker to see if they can explain their decision or correct the problem. 2. If you still can't get it resolved, call 877-787-8999 or complete their online form. 3. You can also send a fax to 888-780-8099 or write to: HHS Office of the Ombudsman P.O. Box 13247 Austin, Texas 78711-3247

My husband lost his job in october and just got a denial from T W C.im in a wheelchair can we get approved over the phone?

Kitty Langford | Oct 28, 2019
Louis Gagniere | Oct 28, 2019

Yes you apply over the phone you need to let them know your in a wheelchair, and that you have special needs

Read More

I haven't received my Medicaid card yet..when should it come in the mail?

Beverly Allen | Oct 28, 2018
Kayla Cowling | Oct 28, 2018

It usually comes in about 5 to 7 business days

Can I apply on line

Debbie Beasley | Oct 28, 2018
Karm'Ella -Rose | Oct 28, 2019

Yes you apply online at: YourTexasBenefits.com For the following benefits: *SNAP Food Benefits *Medicaid *Children's Health Insurance Program (also known as 'Chip') *Medicare Savings Program *TANF Cash help (also known as 'Temporary Assistance for Needy Families) *Women's Health Program *Long Term Care Services

Can I get a new food stamp card

carolyn byrd | Oct 28, 2018
Karm'Ella -Rose | Oct 28, 2019

If you have a Lost/Stolen LoneStar Card, call immediately to phone number: LoneStar Hotline 800-777-7328 Follow the process they give you to get that last one cancelled and to another one.

How much paper work do I send it thru mail?

Marla Henderson | Oct 27, 2020
Jr Wilder | Oct 27, 2020

None, take it up there. Less chance of it getting lost.

Read More

I was incarcerated for 11 months was released 2 days ago do I qualify?

Marla Henderson | Oct 27, 2020
MARY Mulcahy | Oct 27, 2020

YOU CAN APPLY ON LINE OR IN PERSON. I DON'T THINK YOU'LL KNOW IF YOU QUALIFY UNTIL YOU APPLY. BEST OF LUCK AND GOD BLESS!

Can I apply for food stamps on the phone when I don't have a ride

Marla Henderson | Oct 27, 2020
Lana Mcgee | Oct 27, 2020

yes

Do you have to have appointment when you go to the office

Lee Miller | Oct 28, 2019
Dezzy Laster | Oct 28, 2019

No just go early in the morning or around 3 its usually never busy unless its the beginning of the month

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places