Bickford of St Charles

Emily Rose Barr

I am so pleased with the care my mom receives at Bickford. It hasn't been easy since her dementia diagnosis, so knowing that she is being well cared for is a relief. Bickford has many activities for the residents in memory care to participate in, and I love seeing photos of mom painting, playing piano, and spending time with her caregivers. The director and RN coordinator have exceeded my expectations and it is clear that each staff member is dedicated to the residents' wellness and safety. Not to mention, the chef makes a mean chocolate cake!

Dave Banks

Exceptional patient care

Paul Weberg

My dad moved into the memory care section of Bickford of St. Charles at the end of December. Beginning with our very welcoming interview with Colleen the director, my family and I have been very pleased with the care they have provided for my dad. He is clean, content, well fed, and active. There are plenty of interactions he has with the staff as well as activities to enhance his mental and physical capacity. We are new to the dementia world and how it affects people. The staff and Colleen the director have been incredibly patient and kind to my family. Colleen spent an hour on the phone with my mom reassuring my mom about my dad's condition...giving her time outside of normal work hours (the phone call was on a Sunday). The staff, from top to bottom, have given my family and I peace of mind knowing that Dad is getting the best care around. Thank you seems too easy to say for what you have given to my dad and us. May God reward you!

Mrs. Martin

Worst place ever to work! Management will fire you for NO reason at all! Staff are all unprofessional! Residents are not properly cared for! Never work for this company there is zero job security! New management is horrible! Staff sit around during work hours and gossip, staff leave facility for hours at a time. Director will fire you for no reason if she doesn't like you.