TLR Homes, Inc.

Angela S

All I can say is do not use TLR. I signed with them over 6 weeks ago. I told Deric that I wanted to be out of my camper by hurricane season. He assured me it would be no problem. He told me it would take 2-3 weeks at most. Well here it is, 6 weeks later and thanks to their bumbling and incompetence, I am at least 2-3 more weeks away from being able to move in. And on top of that, tomorrow I have to pay the first $714 note and $189 for insurance... in addition to the $600 for a utility pole that I already paid them for. I gave them an extra $5,000 when I purchased the trailer so that they would prepare the dirt pad and connect the water/sewer and electric. THEY had the trailer put in the wrong way. So now instead of running the services 10-20 feet... they have to run them over 80 feet. (And I will have 90 feet of pipes to deal with indefinitely) I even sent them a drawing of how the property was set up and asked which side the utilities would be on so that I knew where to put my driveway. But they did it wrong anyway. Now there is extra expense that they made me pay for. So I’m now out another $600. They waited 5 weeks to tell me that I had to get a permit. They knew days before... but they chose to tell me the day before a 3 day weekend. I brought them the paperwork to sign.. and instead of calling, they send me an email when the paperwork was signed. They could’ve just as easily emailed it to the permit office. The email address was ON THE TOP OF THE PAGE!!!! But that’s “not their responsibility”. So instead, it sat in my junk mail folder. They made the permit take a week longer than necessary. Luckily I can stay in my camper for free... I can’t imagine having to pay rent somewhere else, plus the note and the insurance and then give them another $600... oh and miss work to go running all over for a permit that they should have told me about 6 weeks ago. Dealing with Deric and TLR is a good way to end up broke and homeless. Seriously... go anywhere else. Update: oh so you are going to lie now? Mk... fact .. we are sitting at 6 weeks.. and that is YOUR fault. Had you done your job and overseen this .. we would be done by now. I told Deric that I had a camper set up on the property. He assumed that it was a permanent pole. He also “forgot” that I paid you to do the dirt pad. So from the time the financing went through.. this should have all been set up. You are the one that told your contractor how to set the trailer.. I actually stopped them and asked. They stopped moving the trailer and called your office and again were told it was to face that way. As to financing .. my financing was approved in less than 24 hours. It was the 2 week wait for the elevation certificate... which Deric never told me about. That had nothing to do with me and you know it. And even excluding that .. we are sitting at 4 weeks .. and are at least 2 weeks away. so I am now paying on something I can’t live in because of your incompetence. Accept some responsibility for your work. Had you have done your job correctly... the $5,000 would have been enough to cover the dirt pad, 20 ft of utilities, pole and the extra block. You messed up. I should never have had to come up with an additional $600. And it took 4 days for them to send the request through PayPal. I paid as soon as I received it. And based on other reviews both here and on the BBB website... it’s your thing. We are at 6 weeks and counting. If you do your job.. I will update my review accordingly. But what you have just shown me is that I need to leave reviews in many more places so that no one else is left in the absurd position that you have put me in. You have done nothing extra.. quit lying. When you actually deliver on your promises..We can talk again when I see results. Get to work.

Veronica Brown

I had a great experience with TLR Homes. It was my first time to buy a home and they made it so easy. The whole team is very professional. They explained how things worked and made the application process so simple. Garrett was really good. His knowledge and eagerness to work with me really impressed me. I would highly recommend TLR Homes to anyone looking to get a new home. You will not be disappointed!

Kaitlin Scarborough

We bought our home from them about a year ago! We love it! They would never steer you wrong! Terry & Hope were sharks and really care & helped us get into a home! We have been to other places and no one helped us as much as them! I messed up my floor in my bathroom and they immediately sent someone out to fix it! We had our house set up and ready to live in within 2 months! You can’t go wrong by using TLR homes! I will refer all of my friends to them! Thank y’all so much!

Dionne Patton

The modular home is beautiful Sales people are awesome The contractors however are horrible. They don't get much done and only stay 4-5 hrs when they do show up. They have left things unfinished. Things missing on house After paying such a heck of a price. The contractors messed up electrical that blew out a ceiling fan , the new mincrowave, and a massage chair. ( Had to get electrician to fix what they screwed up.) We are lucky the house didn't burn to the ground. Which at this point, I am beginning to wonder if that will ever be replaced ... The mfg left lines undone to dishwasher, showers,fridge, etc. The home has been on property 4+ weeks and counting. Still not completed No AC or heater, no porch, no skirting One set of steps for 3 doors to home After paying for cascade steps for front First payment due in less than two weeks and nothing completed. We had given several people A referral to this place but after them seeing the issues we have had They took their business elsewhere, at least 3 families looking to purchase that I know of, after the Harvey Devestation. So I don't know Sharon Patton and myself have tried to be patient and understanding But now we are very frustrated. The contractors totally suck!