First Harvest Credit Union

Kirsten Guidry

This is the worst bank. I have had so many problems over the years. The ATM in Deptford didn't give me my money and it took the bank 7 days to give me my money back. Since Covid they changed their hours and close at 4:00. I deposited a check from my mortgage company and the online system says there is a hold and does not tell you for how long. I called the 232-9000 number and the representative said they no longer have direct numbers to a branch and that a customer can not speak to a supervisor or a manager unless we walk into a branch. That would mean taking a day off from work because I can't get there before 4:00. There systems are constantly down and no one could help me. The last time a hold was placed on my account it was from an account that I share with my husband. When I said I worked at a bank for years and customers could speak to management if they asked. Tamika told me "Well this isn't a bank it is a credit union." This credit union is not customer friendly and I am not at all happy. I will be shopping around for a new bank considering I have more money in my accounts that could cover the deposited checks so no hold should have been placed. Find a new bank this is not the one!

Alice Wenger (Ally)

Excellent credit union. My son just opened an account here for his first summer job. The staff has always been friendly and the ATMs are very accessible.

Maurice Torian

I've been calling for a week with long wait times over an hour plus have even called to use Eva as a online assistance my account is locked I've been trying to get in contact with someone to unlock my account this is very inconvenient and at this time looking to close my account with this institution due to week long inconvenience I have also tried this method of contact and no one has reached back out.

Justin Lamkin

Great bank, friendly staff!! If your looking for a loan definitely see Tia!! She’s the best!!