Verizon

Category: Cell phone store in Dallas, Texas

Address: 4900 Belt Line Rd, Dallas, TX 75254, USA

Phone: +18008801077

Opening hours

Sunday: 11AM–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

KAY RENNIE

Oct 15, 2022

The kid in the store name August totally messed up my order! I am highly upset!I waited 3 hrs in store because he couldn’t get it together now I won’t be getting my phone because of him!

Danser360 Law

Sep 12, 2022

So UNPROFESSIONAL!!! Listed on the door and online they open at 10am on Monday September 12,2022. It is 10:25 and they are still not open, now there’s a line and no representative to help. Doors are locked!

erick sieber

Aug 30, 2022

Cederic I think that was the name of the person who helped me in this BetLine Rd store, in the city of Addison, Dallas TX. It was the worst and most racist experience !!! obviously the person who attended me is African-American and this person cannot stand a Hispanic person with an accent in the English language!! Extremely racist!!! Let me tell you mister sales rep!!! I went to the store so that you had to give me a good and nice service, and not to be that sarcastic treatment and make me feel less intelligent for the reason of not speak the English language perfectly or fluently!!! You, sir, could never be smarter than me!!! because I know two languages ​​and I have a postgraduate degree in finance !!! No offense!! but you had no reasons to have that bad attitude and provide that kind of bad service! if I were his supervisor, I would give him a course of how not to be racist and how to treat people who walk in to the store! If possible, I will not go to that store ever!,due to they do not know how to treat the customer neither provide a good customer service. It’s unbelievable.

nishikawa eunyoung

Aug 19, 2022

Jesus was so helpful with my situation!!! He took the time to hear me out and got me the exact solution I needed. I had been working with customer service over the phone for days and he was able to help me out in 1 visit!!! He is a model employee, I definitely will be coming back to this location for all future transactions.

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Questions & Answers

How do I get a human being to answer the phone for this store? I have twice called the number listed online, only to be channeled to some general Verizon number with a recorded message.

RuthAnn Becker | Oct 28, 2017
Jasmine Watson | Oct 28, 2018

Press 3 for sales

can i get a sim card here

Marta Lusk | Oct 28, 2018
Ari Katave | Oct 28, 2018

Probably

Read More

Was put on hold for 20 minutes and nary a soul except that terrible music. Been a Verizon customer since the inception of Verizon...but maybe time to change?

Ned Buxton | Oct 27, 2020
Dave Ervin | Oct 27, 2020

I almost always just go to the stores

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