Bark N Lounge Pet Resort

Category: Pet boarding service

Address: 798 Keller Pkwy, Keller, TX 76248, USA

Phone: +18173379663

Opening hours

Sunday: 3–5:30PM

Monday: 7–11:30AM

Tuesday: 7–11:30AM

Wednesday: 7–11:30AM

Thursday: 7–11:30AM

Friday: 7–11:30AM

Saturday: 8–11:30AM

Reviews

Justin Prestwood

Oct 15, 2022

Great place for your pets you can watch the video footage when you're out of town of your animals

MO

Oct 7, 2022

Stay away from this place! Our dog was kept locked up for 14 hours straight without a single potty break! Noticed one of the staff members kicking our poor dog on camera. I've talked to several people who have had similar experiences, and some even worse! The manager was even seen diddling a small dog.

Mistie Klassen

Sep 22, 2022

I stopped in to apply for a job, but watched more than a handful of interactions between the clients, their dogs, and the young man who was running the whole show at that time. Andy was attentive and respectful, giving the pet parents updates about how their pet had behaved during their recent stay there. He knew exactly who was there to pick up whom. Seemed to really care about the dogs and doing his job to the best of his abilities. I look forward to hopefully becoming part of the team at this facility. But even if it doesn't pan out that way for me, I certainly will be booking any of my future dog boarding needs here!

Kimberly Mobley

Jul 10, 2022

I had to give a star to write a review. Andy has no customer service!! Rude, no knowledge and wondering if she treats me this way how is she treating our fur babies!!!! My dogs vaccine expired on the 2 nd and she told me rudely that he can not come. Maybe the proper thing to say is can you update before you bring him as this is our policy. No hung up on me and was so mean. Called back as he got updated within the hour and she canceled our stay for him via email no call. She would not answer my calls. We found an amazing kennel dogs rule!!!! Accommodated everything and are sooo nice. Customer service 5 stars at dogs rule and very understanding at last minute after the inappropriate and rudeness at bnl. Do not take you babies to this angry disgruntled place!!!!!

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Questions & Answers

How long is the maximum stay???

Nerissa White | Oct 28, 2018
Bark N Lounge Pet Resort | Oct 28, 2018

Hi Nerissa, we have no maximum limit of days on how long a pet can stay with us.

Do you have separate facility for small dogs. I have a cairn and a cairn mix. The cairn weighs 15 lbs and mix 27lb.

Edith shallene | Oct 28, 2017
Bark N Lounge Pet Resort | Oct 28, 2018

Hi Edith, yes we do have a separate room specifically for small dogs within the 30 Ib and less variety.

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