Address: 322 Preston Ave, Pasadena, TX 77503, USA
Phone: +18008391154
Sunday: Closed
Monday: 8:30AM–5PM
Tuesday: 8:30AM–5PM
Wednesday: 8:30AM–5PM
Thursday: 8:30AM–6PM
Friday: 8:30AM–6PM
Saturday: 8:30AM–12:30PM
Laura Zingerman
They made a costly mistake on my account. Didn't bother to pull camera and I was forced to pay in order to keep a very important account open. They assumed their cashier could not make a mistake which camera would of proved and I was treated like I was trying to "fast change" the teller. I have banked here for 20 years and after Gaye & Ellie retired, customer service service has gone to pot. I now use the Center St. location except when I take my change to use coin machine. I have never felt so disrespected. Mr. Albert was indifferent & let's face it, he treated me judged in my preferred mode of transportation and dress. I hope all Harley motorcycle enthusiasts BOYCOTT this location. It's RACISM ON ANOTHER LEVEL. Broke my heart to be treated like a crook. If TDECU reads this, please install a coin machine at Center St location. 20 years a customer and I was treated like a dog. I didn't appreciate them speaking in Spanish while discussing my situation. I UNDERSTAND SPANISH you reverse racist pieces of
Silver Cano
Very unprofessional I been there for 10 years never had a problem but the people there now don’t try to help you, it’s just easier to say they can’t help you. I’m gladly taking my business elsewhere.
Mario Barrientos
They don't even have an ATM outside.
r C
Horrible customer service. Horrible banking practices
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For credit cards, please log in to Digital Banking and use the travel notifications option under Manage Cards. For debit cards, notify TDECU at least two business days before your departure by sending Member Care a secure message in Digital Banking, or calling the number on the back of your card and providing the dates of your travel and the destination.
A hold means that although a check amount was credited to your account, it's not yet available for your use. TDECU’s general policy is to make deposited funds available on the first business day after we receive a deposit. In some cases, however, we may place a hold on funds deposited by our Members.
Unfortuantely we do not offer community service hours at our locations.
You can view all TDECU locations and hours here: https://www.tdecu.org/find-a-location-atm/ There is a link above the map for holiday closings and typically any other closings will be as an alert near the top of the page.
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