TDECU Pasadena Preston

Category: Credit union in Pasadena, Texas

Address: 322 Preston Ave, Pasadena, TX 77503, USA

Phone: +18008391154

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–6PM

Friday: 8:30AM–6PM

Saturday: 8:30AM–12:30PM

Reviews

Laura Zingerman

Sep 23, 2022

They made a costly mistake on my account. Didn't bother to pull camera and I was forced to pay in order to keep a very important account open. They assumed their cashier could not make a mistake which camera would of proved and I was treated like I was trying to "fast change" the teller. I have banked here for 20 years and after Gaye & Ellie retired, customer service service has gone to pot. I now use the Center St. location except when I take my change to use coin machine. I have never felt so disrespected. Mr. Albert was indifferent & let's face it, he treated me judged in my preferred mode of transportation and dress. I hope all Harley motorcycle enthusiasts BOYCOTT this location. It's RACISM ON ANOTHER LEVEL. Broke my heart to be treated like a crook. If TDECU reads this, please install a coin machine at Center St location. 20 years a customer and I was treated like a dog. I didn't appreciate them speaking in Spanish while discussing my situation. I UNDERSTAND SPANISH you reverse racist pieces of

Silver Cano

Sep 6, 2022

Very unprofessional I been there for 10 years never had a problem but the people there now don’t try to help you, it’s just easier to say they can’t help you. I’m gladly taking my business elsewhere.

Mario Barrientos

Aug 23, 2022

They don't even have an ATM outside.

r C

Aug 10, 2022

Horrible customer service. Horrible banking practices

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Questions & Answers

How do I notify TDECU of my upcoming travel plans so that my debit and/or credit card will be available while I travel?

TDECU Pasadena Preston | Oct 26, 2021
TDECU Pasadena Preston | Oct 26, 2021

For credit cards, please log in to Digital Banking and use the travel notifications option under Manage Cards. For debit cards, notify TDECU at least two business days before your departure by sending Member Care a secure message in Digital Banking, or calling the number on the back of your card and providing the dates of your travel and the destination.

Why is there a hold on my check or deposit?

TDECU Pasadena Preston | Oct 26, 2021
TDECU Pasadena Preston | Oct 26, 2021

A hold means that although a check amount was credited to your account, it's not yet available for your use. TDECU’s general policy is to make deposited funds available on the first business day after we receive a deposit. In some cases, however, we may place a hold on funds deposited by our Members.

Hello I have a question can I make community service here

Paulo Guevara | Oct 27, 2019
TDECU Pasadena Preston | Oct 27, 2019

Unfortuantely we do not offer community service hours at our locations.

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Is TDECU open today?

holly clark | Oct 27, 2019
TDECU Pasadena Preston | Oct 27, 2019

You can view all TDECU locations and hours here: https://www.tdecu.org/find-a-location-atm/ There is a link above the map for holiday closings and typically any other closings will be as an alert near the top of the page.

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