CarMax

Category: Used car dealer

Address: 19500 Northwest Fwy, Houston, TX 77065, USA

Phone: +12819706690

Opening hours

Sunday: Closed

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 9AM–9PM

Reviews

Chris Walker

Oct 27, 2022

Had a great experience working with Les! Great salesman and honest. Highly recommended!

Cody Parker

Oct 24, 2022

Will not buy another car from carmax. They do not check to see if the cars are good cars. My breaks went out first month I had my car now two months later the traction control won’t work and the fuel pump is going out. I’m stuck paying for it. Two other people I have referred their car’s transmission went out. Will not be buying another car from car max

Reagan Bess

Oct 13, 2022

My experience was great and I would recommend anyone to come here if they want quality service.

Haley Rohde

Oct 3, 2022

I accepted a job offer in a new state and I had to sell my car quickly. We checked the Kelly Blue Book Value and listed it on Facebook Marketplace. My husband had the idea to check Carmax. He went through the online quote process and we were very happy with the quote we received. We came into a store a few days later to make a deal, (fully expecting the quote to be lowered just because of past experience with car dealerships) and we had our bottom dollar in mind. However, after they checked the vehicle against the info my husband provided, which took about half an hour, they came back to us with the exact same quote we had received online! We were so happy and we accepted the offer. The offer was about $600 off from the KBB value, and to not have to deal with a private sale, haggling, paperwork, credit checks, and all of the other parts that go into a private sale, it was SO WORTH the time. My husband and I will recommend this to everyone who is wanting ease and peace of mind while selling their car. Also, every person we encountered in the store was so nice and friendly, we felt super comfortable.

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Questions & Answers

Does Cypress Carmax perform oil changes?

Donovan Graham Jr | Oct 26, 2021
J Holloway | Oct 26, 2021

Yes, they do oil changes

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A need to replace a rim on one of my tires for a 2016 Nissan Versa. What are the price ranges?

Mariamu Narugo | Oct 27, 2018
Amanda Daccardi | Oct 27, 2018

Honestly I have an Elantra and had to replace a rim I got price ranges from 200 to 250. I went on eBay and found one. It cost me 107 with tax and I got it in a week. Make sure the rim has the right bolt pattern first.

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Got a Jeep Liberty?

Portia Sweet | Oct 27, 2018
Carl Noone | Oct 27, 2018

Jeep Renegade Trailhawk

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How can I contact the service department to arrange repairs on my week old vehicle. Northwest Freeway location and is it possible to send a email.

Louis Smith | Nov 30, 2021
Leticia Garcia | Nov 30, 2021

yes

I have a loaner from you. I have a flat tire. Do you reimburse me for repair or is it just on me?

Vivian Rosenthal | Oct 26, 2020
Luana Golden | Oct 26, 2020

Call them directly

Do I need an appointment to find out my cars sake value

William Roth | Oct 27, 2019
Michael Clifton | Oct 27, 2019

No. Just go in

I need to get a car from Los Angeles California to Houston Texas does Carmax deliver Vehicles

Tony Aguirre | Oct 27, 2019
Bobby V | Oct 27, 2019

Yes, Carmax will deliver if you're buying a car from them. Though there is a transfer fee.

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need to replace a gear shift on a 2012 Town and Country touring van. What would this cost?

KAILA WOMAC | Oct 27, 2019
JT Williams | Oct 27, 2019

They don't sell parts here .....just cars

Do you buy old cars?

Jose Gonzalez | Oct 27, 2018
alejandro santillan | Oct 27, 2018

Only communicate directly.

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