Courtyard by Marriott Santa Fe

Category: Hotel in Santa Fe, New Mexico

Address: 3347 Cerrillos Rd, Santa Fe, NM 87507, USA

Phone: +15054732800

Reviews

Andi Fineran

Jun 7, 2022

This is a lovely hotel, the courtyard areas are well laid out & pretty. Despite renovation happening in the hallways and some main areas, the rooms themselves were clean, quiet & comfortable. The beds were certainly the most comfortable of all our stays this trip (6 hotels total). The restaurant is pretty good, but I recommend getting the breakfast package, as it can really add up otherwise. The staff were all amazing, very friendly and informative. We left a personal item behind, and they even shipped it home to us. Highly recommend!

Alexander Schultz

Apr 25, 2022

This hotel is conveniently located on the main drag in Santa Fe, making it quite easy to get to. Our room was toward the back, so it was nice and quiet. Parts of the hotel and room were a bit dated, and the cleaning done before my stay could have been better.

George Abbott

Mar 13, 2022

They failed to mention several things on their web site such as, they don't provide room service daily and the entrance hallway ramp, stairs and elevator is outside, The entrance hallway was covered with snow and ice. You can't tell from photos on website that you enter room from outside where you are exposed to weather. This reminds me of the old low priced motels on many interstates and small towns. Also, don't ask for a bottle of water the day you check out as we were told water is for guest checking inn only. The hotel is in a good area but, is need of a remodeling.

Paul Kirkeminde

Feb 13, 2022

Why was it excellent? Because this was by far the best customer service oriented facility I have stayed at with Marriott. I am a travel nurse and have seen many many different Marriotts from here to Australia. When I had to leave abruptly the staff is diligently cataloging all my mail and sending it to me in one lump sum which is what I requested. This is above and beyond β€œnormal β€œ customer service nowadays!! Not to mention… uh yes I guess I am mentioning the fact the room was great and the housekeeping staff was stellar. I need adult supervision sometimes and this hotel staff kept me grounded and happy πŸ˜ƒ 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

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Questions & Answers

We assumed that a complimentary breakfast would be served. I have never heard of a motel that does not offer that. We were disappointed that breakfast was not offered as a compliment. It did not have to be a gourmet, we will not stay there anymore

Sara Scovel | Jul 6, 2018
REVIEW Magazine | Jul 7, 2018

We've been Marriott members for over 20 years and know of no Courtyard with complimentary breakfast. Many are associated with sit-down restaurants, but free food has never been offered at any Courtyard where we've stayed. Other Marriott brands have always offered complimentary breakfast, but not Courtyard.

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who owns this hotel

RJ Laino | Jul 6, 2019
rajat peer | Jul 7, 2019

Its owned by a person.. can't remember the name though.But it's a franchise of Marriott

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can we have outside alcohol in our room

RJ Laino | Jul 6, 2019
Trey Plummer | Jul 7, 2019

Yes

When is check in time today

Angela Stange | Jul 6, 2018
Dianne Dreyer | Jul 7, 2018

3:00 pm

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