Capitol Appliance

Natalia Cortez

I had an appointment to install parts in my refrigerator and waited all day for someone to come. This appointment was made a couple weeks in advance. I did not get any emails, texts, or calls asking to confirm my appointment, but did receive a voicemail asking to call if I wanted to move my appointment up (which I could/did not), it did not mention anything else. I wasted my only available free day just to be met with unreliable service and poor communication. Edit: I did not tell anyone I received additional communication from you guys, I only stated I received a voicemail asking to call back if I was interested in an earlier appointment (which I was not, so I did not call back). I even relistened to the voicemail to make sure that I was not missing additional details. A suggestion I have and would have appreciated is clearer language/communication letting me know the day of the appointment was not confirmed and needed to be rescheduled.

Nathan Clay

A+ for Kyle

Jes Cathrae

Kyle was incredibly professional and repaired 2 of our appliances quickly and knowledgeably. Scheduling was a breeze as well. Every single member of the staff that I had the pleasure of speaking with was kind and accommodating. I will refer Capitol to anyone needing appliance repair services. Thank you!

Robert Finley

Nice local shop, friendly staff. Been here for years!