Address: 9860 W Ferguson Ave # B, Visalia, CA 93291, USA
Phone: +18003345000
Sunday: Closed
Monday: 8AM–7PM
Tuesday: 8AM–7PM
Wednesday: 8AM–7PM
Thursday: 8AM–7PM
Friday: 8AM–7PM
Saturday: 8–10AM
revolver88
Worst place to work for, and worst place to receive packages from.Terrible management lazy managers, no structure. Expect employees to work like robots, and they throw their boxes around like crazy.
Amanda Jaramillo
Great all the way around thank you. Great job guys. Keep up the good work. God bless.
Levi Callahan
This is more of a complaint for the independent contractors. OnTrac is good in the warehouse. It's terrible with the delivery. They aren't trained enough to even compete with the UPS, FedEx, or even the USPS delivery drivers. I live in Woodlake. You aren't going to sit there with my package in Woodlake, say "Out for Delivery" at nine o'clock in the morning, and then bring it back to Visalia at the end of the day. The drivers don't even call! This is the third day in a row I have had my package be "Out for Delivery" and not show up at my doorstep as it should've. It's as if the driver is looking at my address and keeps thinking, "Oh I'll deliver it tomorrow." You cannot do that as a delivery driver. They don't even tell you why it is delayed! If the package is delayed for any reason, you always inform the customer. That's called "good customer service." The OnTrac delivery drivers are a disgrace to the Visalia Industrial Park.
Alfonso Hernandez
Very unprofessional, so do not expect your delivery to be on time. Add three days to your delivery date. Very sloppy worst shipping compay ever. This place should be closed down.
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I had the same thing ..target sent me a pkg I paid for fast delivery again the package hasn't arrived it said 2 day it arrived in visalia monday today is saturday dec 14.its still not delivered I didnt know ONTRAC was delivering because I would never have ordered This Company is THE Worthless .THEY SAIS WEDNESDAY NO SHOW THEN THURSDAY NO SHOW THEN FRIDAY NOPE NOW IT SAYS MONDAY I JUST HOPE PAYDAY ISNT THE SAME.
This seems to be the way they do things. Today they supposedly tried to deliver my item, but said they couldn't as nobody was home. First, my wife, daughter and I were home all day. Second, the shipment says Signature Required: NO So then WHY would it matter if I was home or not? I called, they said they would try to get the driver to come back out today, but if not, they will retry Saturday. I checked the tracking when they didn't come back tonight, and it says No Saturday Delivery, and they have scheduled it for Monday. My advice, when they are this late, contact the seller, let them know what has happened, and tell them yippy will be refusing the package, and going to buy elsewhere. They will keep using this third rate carrier so long as people keep buying, and don't care enough about the bad shipping service to stop doing business with sellers that use OnTrac. Honestly, the person I spoke to today made me feel like they really want to take care of their customers, but it's only h
just got my package! Took a good bit but I got it! Go to 9860 W Ferguson Ave - 9860 W Ferguson Ave, Visalia, CA 93291, United States suite B
Keep me updated! Thinking about doing the same today. My package was supposed to be here on the 13th it even made its way to LA and somehow back to Visalia now it’s just been getting delayed for the last 4 days or so.
Best bet is to visit the location
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