Mac Medics

Category: Computer store

Address: 547 Benfield Rd, Severna Park, MD 21146, USA

Phone: +14109878588

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Barbara Polonsky

Oct 27, 2022

Very professional treatment of customer; clear and honest communication; reasonably priced; and excellent workmanship

Russell Heimlich

Oct 25, 2022

Pricer than the Apple Store but much, much faster service. I dropped it off on a Friday and got it back Tuesday morning. I was happy to pay more for quality expert service.

Ashley Bishop

Oct 20, 2022

I am so happy and pleased with the customer service I received from Dana, the owner. I took my Mac there for a bad screen, the repairs were more than the machine was worth and I should purchase a new Mac instead of going with the repair. Not what I wanted to hear, but was happy with the upfront honesty. I decided to have them do the backup since the screen was not working. When I got the external hard drive back and ran the migration assistant on my new Mac I noticed I no longer had ANY of my documents, they were gone. I called MacMedics in a panic - Dana took my call and assured me the documents were somewhere and I should not panic. He looked, I looked, and then he got the help of some colleagues - none of us could figure out where all my documents were. I called Apple and spent HOURS on the phone with them - I emailed Dana late at night telling him what I was told by Apple (Microsoft documents don't back up to the cloud, they were gone). Dana emailed me the next morning and said he didn't believe that. Later that afternoon Dana emailed me some instructions that he came across on an Apple chat... he helped me find my documents! Without him I would have never restored my documents and they would have been permanently deleted. I am so grateful for Dana's determination to help me recover and restore what I thought was gone forever. He could have easily told me they did what they were paid to do and it wasn't his problem, but he didn't. I highly recommend MacMedics for any and all help with your Apple needs :) Thank you, Dana!!!

Matthew Harlin

Oct 4, 2022

Couldn’t be happier. Went from a broken MacBook Air to a brand new one with all my files transferred over in less than 24 hours. So easy. Thank you!

Thanks! Your review is awaiting moderation.

Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 26, 2022
Mac Medics | Sep 26, 2022

MacMedics is still offering curbside service to customers who require that service. Face masks are no longer required but are now optional and will be provided free of charge upon request.

Does this place just resell Macs or repair them as well?

Jesse “J.D.” Monford | Oct 26, 2020
Mac Medics | Oct 26, 2020

MacMedics is an Apple Authorized Reseller that sells Macs, iPad, iPod, and Apple TV for the same prices as the Apple Store. MacMedics is also an Apple Authorized Premium Service Provider.

Can you install a OWC 1.0TB Mercury Electra™ 6G SSD Mfr P/N: S3D7E6GT1.0 OWC SKU: OWCS3D7E6GT1.0 6G SATA SSD featuring the latest flash NAND (SLC cache + 3D storage) for everyday computing - in a 2009 Imac? Installation cost?

Fred Lessans | Oct 26, 2020
Mac Medics | Sep 26, 2022

We can install that or any other memory or hard drive that is provided.

My iPhone started going crazy on its screen last night when I started to recharge it last night at 1% thru my usb port on my MacBook Pro. I turned it off and recharged overnight. It was working for 30 min, Now doing the same. Can you fix this?

Jan Gratz | Oct 26, 2020
MacMedics | Oct 26, 2020

We should be able to fix it. Just stop our store in Severna Park, and we'll check it for free. We're Apple Authorized for iPhone repairs. If you're under Apple Warranty or AppleCare+ we might be able to repair for no charge.

Read More

How much to replace a battery in an ipad mini 2

DarcyCor Media | Oct 27, 2019
Dana Stibolt | Oct 27, 2019

It's a whole iPad replacement. At this point it might not be worth it. It's $149 if the battery has failed.

I'm looking for a refurbish iPad Air, 128gb, wifi for flying a drone. I read where your inventory changes frequently. I was wondering if you had any of these at this time? Thanks, Larry Tepper

Larry Tepper | Oct 27, 2019
Mac Medics | Oct 27, 2019

We do have a few 128GB iPads. Check what we have refurbished on our Instagram page. We also sell all the same NEW Macs, iPads, iPods, and Apple TVs as the Apple Store for the same price. https://www.instagram.com/macmedicsrefurbmacs/

I need a cable to tie my MAC computer (serial # C02VF05EJ1WK) to a tv via HDMI. Do you sell these cables?

david haley | Oct 27, 2019
Mac Medics | Oct 27, 2019

Yes. I have one that gives you a female HDMI plug to USB-C it's a dongle style adapter $24.99

Do you fix laptops too? 💻

Sam Red | Oct 27, 2018
Dana Stibolt | Oct 27, 2018

MacMedics can service and repair ALL Apple Macintosh computers.

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places