Len Stoler Lexus

Category: Lexus dealer

Address: 11311 Reisterstown Rd, Owings Mills, MD 21117, USA

Phone: +14107745660

Opening hours

Sunday: Closed

Monday: 7AM–8PM

Tuesday: 7AM–8PM

Wednesday: 7AM–8PM

Thursday: 7AM–8PM

Friday: 7AM–8PM

Saturday: 8AM–5PM

Reviews

hivania avalos

Oct 25, 2022

Chase did a wonderful job helping me with my car and was very informative of the features of my brand new vehicle if I could I’d buy another vehicle from him

Gail

Oct 24, 2022

Outstanding Service! Great car buying experience. Thank Marina and Rashawn.

Sherricka Wingfield

Oct 20, 2022

I absolutely love the customer service I received from Sara Goodman and her sweet hospitality to work with me before winter approached to have my car in great shape. Thank you to an amazing service team and great employees. This location definitely is wonderful, and I recommend.

Kousick Biswas

Oct 19, 2022

This is our second time buying Lexus from Len Stoler. We are very happy with the treatment that we received and the buying experience was very smooth. Chase did a fabulous job to find us the vehicle that we were interested in. We were never pressured to make any decisions. Keep up the good work.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 26, 2022
Vennece Fowlkes | Oct 26, 2021

Everyone has on a mask and is practicing social distancing.

Do you offer a shuttle service?

Len Stoler Lexus | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

Our shuttle service runs from 8am - 5pm daily. Your service advisor can help you get shuttle service during the check-in process.

Do you have a waiting area with wifi?

Len Stoler Lexus | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

Our waiting area features comfortable seating, TVs to allow you to catch up on the news, free coffee and water + wifi!

Do you sell tires?

Len Stoler Lexus | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

Yes. Please call our Service Department for details. 410-773-6613

I lost the key fob to my car... what is the average cost of getting a replacement?

Len Stoler Lexus | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

This is dependent on the make and model of your car and can range from $75-$400 per key. Best to call our Parts Department for your specific vehicle's key price.

My 'Service Engine Soon' light is on. What do I do?

Len Stoler Lexus | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

The engine service indicator light can come on for many reasons. What's most important is that you call us and schedule an appointment so that we can diagnose the situation. Although you may not feel, hear or see a change in your vehicle's performance, there may be an issue that will only get worse the longer you wait to have it checked.

Will you wash my vehicle before pick-up if I get it serviced at your store?

Len Stoler Lexus | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

Yes

Do you have loaner vehicles if I have to leave my car for service?

Len Stoler Lexus | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

We do, however they are generally scheduled in advance. When you make your appointment for service, as about a loaner and we'll see what's available.

Is your parts department open on the weekends?

Len Stoler Lexus | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

Yes, Saturday from 8am - 4pm

Is your service department open on Saturday?

Len Stoler Lexus | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

Yes, Saturday from 8am - 4pm

Do you sell genuine OEM parts? I don't want to use aftermarket parts on my car!

Len Stoler Lexus | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

Absolutely. As a Lexus dealer, we use only genuine manufacturer parts, installed by manufacturer certified technicians.

How do I schedule a service appointment?

Len Stoler Lexus | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

Easy! You can call us at (410) 773-6613 or use the service scheduler on our website!

Can I send a credit app before visiting if my credit isn't good?

Len Stoler Lexus | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

We can help find the right program for you. Use the finance application on our website to send us the basic information we need. We will follow up and walk you through the steps necessary to complete your purchase.

Can I turn my leased vehicle in at this dealership?

Len Stoler Lexus | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

If you have a leased Lexus, you can bring it to us for lease turn-in and we'll take you through the process of turning in your vehicle and selecting a new one!

Are used cars covered by the factory warranty?

Len Stoler Lexus | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

If a pre-owned Lexus vehicle has passed the Certified Pre-Owned inspection requirements, it will have a Lexus warranty. Pre-owned vehicles of another brand will come with a warranty from our store.

How long can you take the used vehicle for a test drive?

Len Stoler Lexus | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

Test drives are generally 15-20 minutes long. If you would like to take the vehicle for a longer period our sales team can arrange the details with you depending on availability.

What is the difference between used and certified pre-owned?

Len Stoler Lexus | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

Certified Pre-Owned vehicles have gone through a rigorous inspection, required by the manufacturer, to achieve "Certified" status and warranty. We will certify Lexus vehicles as we are a Lexus dealership. Pre-owned vehicles from other brands receive a complete inspection and reconditioning from our service technicians prior to being available for sale. Whether you buy a Certified Pre-Owned or pre-owned/used vehicle, you can trust that we will help you find a safe and reliable car that fits your needs!

Do you deal with out of state buyers?

Len Stoler Lexus | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

We sure do. There are a few extra steps in the process when selling a vehicle to an out-of-state buyer, but we'll walk you through it.

Do I need to make an appointment for a test drive?

Len Stoler Lexus | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

An appointment is a great idea, especially if you're coming in to see us on a busier day, like a Saturday afternoon. However - we're always here, feel free to stop in and a member of our team will help you!

Can I trade in a vehicle if I still owe money on it?

Len Stoler Lexus | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

You sure can! We will walk you through all of the steps to trade-in and pay off your previous loan or lease during the purchase of your new vehicle.

Do you take older vehicles in on trade?

Len Stoler Lexus | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

We will evaluate your vehicle and provide you a top-dollar trade-in value regardless of the age or miles of the vehicle.

How much does an oil change cost?

Mike Meagher | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

Thank you so much for your question. The price of oil changes and all other factory maintenance vary based on model. Please visit our website at www.lenstolerleuxs.com/serviceapptform/ for up-to-date pricing and specials.

Do you stock Lexus OEM vehicle key batteries?

Mark Whittemore | Oct 26, 2020
Len Stoler Lexus | Oct 26, 2020

Yes we stock a full line of Lexus OEM Vehicle Key Batteries for just about every Lexus Car and SUV. In-Stock, and we will install for FREE in about 5 minutes.

Read More

Why am I still here its 3:30 my appt was at 1pm and nobody has said a word, all for my 20000 maintenance check, really!

Destorm58 | Oct 27, 2019
Edward Kafes | Oct 27, 2019

Did you speak to a manager?

Bought 2018 es 350. Daryl Smith was ,as usual, very accommodating. The sales service is really good. Barry

Barry Mannes | Oct 27, 2018
Sandy Shapiro | Oct 27, 2018

Not especially helpful. When I was there looking at pre-owned cars, there was little help or interest from staff.

Read More

can a leased vehicle be turned in before the end of the lease?

Tom Barker | Oct 27, 2019
Chevra Man | Oct 27, 2019

Sometimes Lexus will allow it up to 3mo early. Len Stoler is the best

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What is the difference between the RX 350 and the RX 400h for the 2015 SUV?

Peggy Wimberly | Oct 27, 2018
Pavel Znutin | Oct 27, 2018

There is no RX400 for 2015. However there is a RX450h, which is the hybrid version of the crossover.

I have a leased Lexus that I need to turn in and get lease released documents. How do I go about it?

Afsheen Zaman | Oct 27, 2018
veronica threat | Oct 27, 2018

What were the terms of your lease--mileage, maintenance , etc.? In other words, what did your lease covered? You should have documentation. I can't say what you would need or how you should go about getting a lease release, because each dealership leasing agreements and procedures are different. If you have misplaced this documentation check the dealership's website or call them.

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