Friendly's

Miranda Pratt

Had the most wonderful experience today at Bristol Friendly’s. While participating in a community outing we stopped in for lunch. We were met with kindness, engagement, and amazing customer service by Penney. She took the time to meet and greet every individual out with us and made sure everyone had everything they needed. Smiles were had all around and we hope to return with our Summer Program again!

Nina S.

Horrible food, I ordered a quesadilla and the side of lettuce was all brown and disgusting. What can of people is working here that put in the plate old brown lettuce, I complained with the waitress but they didn’t apply any discount, my husband food was disgusting too!! Never eating there again

Erica M

Made a visit one afternoon since with my partner, he loves the chicken tenders and French fries but decided to go out on a limb and get the Buffalo chicken wrap, when it came out it was drenched with Buffalo sauce and wet looking and completely unable to eat. I give this review 5 stars because the store manager(wish I remember her name) came out and took one look at the plate and immediately knew what was wrong, she apologized, comped my partners meal and even offer us a free half gallon of ice cream. Thank you for being professional, thank you for being great at what you do, I sure hope Friendly's knows what a great employee they have you are absolutely an asset to this company and a standard for true customer service. THANK YOU!!

Lorie Russo

My husband and I have been visiting Friendlys for years, it’s always been one of our favorite restaurants. Service is always great however, our most recent waitress Kaylee was beyond phenomenal!! She was so sweet and very attentive to our needs. You can tell she genuinely cares about her guests just by her positive attitude and efforts to engage in conversation. She was extremely patient with our children and did an amazing job putting smiles on their faces as well as ours! Great service, great food, overall great experience. Thank you!