Address: 8055 Jumpers Hole Rd, Pasadena, MD 21122, USA
Phone: +18008797328
Sunday: Closed
Monday: 9AM–3PM
Tuesday: 9AM–3PM
Wednesday: 9AM–3PM
Thursday: 9AM–3PM
Friday: 9AM–5PM
Saturday: 9AM–1PM
Mary Bell
Worst customer service. I was depositing cash and the reader wouldn’t accept it for some reason so the teller was very helpful and told me to ask them to switch out the bills. The women asked if I got the money from SECU as if that mattered…. Then proceeds to say she can’t help me. The teller said he didn’t understand and she yells across the room and states we don’t have cash …. Why am I keeping my money with a bank that can’t help me if I go there ?? This makes absolutely no sense and the customer service was HORRIBLE
Matthew Cislo
Read the rest of the reviews. Worst employees. Horrible machines. My last encounter / final experience there was seven customers verbally angry with all of the staff working due to pure laziness.
Marci Roberts
Been coming here for years, always super friendly. Wanted to shoutout Jasmine specifically for being so helpful and patient!
Frank Van Horn
Last minute needed a certified check and a new debit card. Got to the Pasadena location and Breanna (I think that's how it was spelled) met me at the door and asked if I had an appointment. I said no sure don't. She said hold on for a second. Came back out and said "I can get this done for you come with me". She handled everything I needed asap. This is why I bank with SECU. Thank you very much.
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Hi Terri, sorry for the delay. Our Pasadena branch is open by appointment only. The hours on Fridays are 9am-4pm. You can go here to schedule an appointment: https://www.secumd.org/appointments -Linda
Hello Bryan, my apologies for the delay. We are now accepting walk-ins each day, and members can use the coin machine at this location free of charge. You can find all of our current hours at secumd (dot) com. -Linda
Hello Christine. The drive through hours for our Pasadena branch are: Monday - Friday 8:00-6:00 Saturday 8:30-2:00
Hi Christine, so sorry for the delay. The drive up in Pasadena is open from 8:30am-2pm on Saturdays. -Linda
Hi Thomas, yes, SECU does have some branches that have a coin counting machine. If you need this service, please visit one of the following branches: Fullerton, Towson, Glen Burnie, Chadwick, and Greenbelt. You can find the branch addresses at https://www.secumd.org/branches-atms.aspx . Thank you for your question. -Linda
Hi Frances, the minimum required to open an account is $10. Hope this helps!
Hi Jichul, so sorry for the delay in answering you. You can keep up to date with all branch hours and closing information at our site, secumd.org
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