Macy's

Category: Department store in Lexington, Kentucky

Address: 3301 Nicholasville Rd, Lexington, KY 40503, USA

Phone: +18592717200

Opening hours

Sunday: 11AM–8PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–10PM

Saturday: 10AM–10PM

Reviews

Dan

Oct 23, 2022

I needed a nice Sports Coat for a Keeneland Outing, I purchased a very nice Ralph Lauren Coat online but unfortunately, it didn't fit, so I needed to go to the store and exchange it and the staff were very friendly and easy to work with and that made the shopping experience that much better!

Mark Warren

Oct 22, 2022

Always a good selection of quality men and boys clothing

Holly Lewis

Oct 19, 2022

Stopped at the Clinique counter to inquire about remedies for my 15 year old son's acne. Tanisha was super helpful while walking us through the options. She was so good with my son, asking him about his experiences with his acne, routines, activities etc. She really made him feel at ease as she related all of her questions back to her own experiences (current and past) with her own acne journey. She was wonderful! We ended up with a skin care routine for him that he is confident in and is determined to stick to. So happy we stopped. Tanisha is an asset to Macy's and to Clinique! We will be back!

Rocky Ali (ameralio4)

Oct 17, 2022

It’s a date spot

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Questions & Answers

M

Anonymous | Oct 26, 2022
Anonymous | Oct 26, 2022

a

Where can I make a payment for a purchase made at the Lexington, Ky. Macy's?

James C. Rogers | Oct 26, 2020
Helen mae Sizemore | Oct 26, 2020

They will send you a bill when it time to pay it just wait for the m to send it out

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Where do you take returns?

Veronica Tichenor | Oct 27, 2018
Clellan Hensley | Oct 27, 2018

To customer service

Can I return a rug purchased online to a local store?

Julianne McCorkle | Oct 27, 2018
Charlotte Worleyy | Oct 26, 2021

I order a man's small light blue shirt for my grandsons birthday and I haven't received it yet. Where is it?

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is there credit card help in macy' s Lexington

Carol VanDerhayden | Oct 27, 2017
Arindam Mukhopadhyay | Oct 27, 2017

Yes absolutely!

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Does the lingerie dept allow you to try on bras ?

will heibenthal | Oct 26, 2021
E. L. Sharp | Oct 26, 2021

Yes, was just there lady weekend. No staff in dressing room to assist with fitting though.

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Are fitting rooms open at the Fayette Mall location

Joanie Thacker | Oct 26, 2021
Donna Wright | Oct 26, 2021

No

can an online purchase be returned to the store

Shelia Reed | Oct 26, 2020
Myra Fee | Oct 26, 2020

Yes it sure can

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How do I change the pickup person on my order.

Janet McGuire | Oct 27, 2019
Meagan Lopez | Oct 27, 2019

Yes, as long as they have the invoice they will be able to pick up the order

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where do I pick up an online purchase at the fayette mall store?

Carla Phillips | Oct 27, 2019
Brandon Harper | Oct 27, 2019

Customer service on the 3rd floor I believe

Who do you buy a drink for to get an answer when you're calling the store?

Jonathan Holbrook | Oct 27, 2019
Alexander Maynard | Oct 27, 2019

No clue but I'll always accept a drink...

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Where's my order

robert Gilbert | Oct 27, 2019
Madison Gibson | Oct 27, 2019

If you ordered through their site you can contact customer service on there and they can help you.

Do you sell couches or furniture there?

A Google User | Oct 27, 2018
Bobbieann | Oct 27, 2018

Very nice furniture. And they deliver expeditiously.

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where are the restrooms?

Randy Prokopec | Oct 27, 2018
Alison Schaffer | Oct 27, 2018

Woman's rest first floor,men's and woman's 2nd floor rt side men's wear

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Is the Macys store closing in Lexington

Georgetta Hocker | Oct 27, 2017
Pat Jones | Oct 27, 2017

No Macy's in Lexington, KY is not closing. It's a great store for shopping!

Do u have any English speaking people working on phone lines? All I get are foreign speaking people that just don't get it. I'd like to put in an order and have it mailed to me. Is that possible?

Dianne Lutz | Oct 27, 2017
Arindam Mukhopadhyay | Oct 27, 2018

I would contact the store itself to get the answer. Google is not the right place for it.

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