Don Jacobs BMW

Nope Nope

I contacted them via e-mail and received a response within 15 minutes. Went to view the vehicle the next day and made a deal. Keeping in mind that this was a used vehicle, Logan, RJ and Vanessa treated the interaction as though I were purchasing their top of the line vehicle. This is the second positive interaction I’ve had with the team there, it will not be my last!

Linda Day

The team at Don Jacobs that work with Me was amazing knew what I needed and went beyond all all that was necessary to make it work for me that’s a beautiful thing I will not forget them. Thanks so much Linda 😊

Warren Chumley

I purchased a 4 series convertible from Don Jacobs BMW today, 10/3/2022, with Patron Hatcher and could not be happier!! Johnny Wells made the business end easy and Tristan made signing easy as well. The buying experience continues to be smooth and efficient and my overall experience with this dealership remains A+.

Alana Morton

Let me talk about my experience! First and foremost my sales rep Patron Hatcher was amazing the entire way through. My experience at Don Jacobs was amazing only because Patron walked with us the entire way through this process. We came in looking to buy a new car and left with an experience I never expected. We were in the market for a new vehicle. I had my eyes on the X4 but really wanted to keep my options open and really wanted to find the perfect car for me. When we sat down with Patron, he really listened to our needs and even what we wanted in a car. We felt no pressure to purchase, but the way he took time to listen to what we wanted and delivered on everything just led me to believe the red carpet was laid out for us. After leaving we knew that we had high expectations from any other dealership from here on out. We visited a few more top dealerships which I won't go into on my review, but lets just say they left alot to be desired. After shopping around, we decided that BMW was the way to go since the bar had already been set high with Patron. We decided on the X4 and Patron got the ball rolling to build a brand new model. The process was seamless and while we expected our vehicle to be delivered mid-late October, the car was in our possession by the end of September. Patron kept us informed every step of the process and was available for any questions or concerns we had along the way. When we came in to pick up the car, it was a special day as it is, but the way Patron made it even more special, words can't even put this together. Now, as I already stated we had the red carpet service all the way up until this point, however when we picked the car up, it solidified the red carpet experience on a whole new level. My car was on the showroom floor with a red carpet ready for a reveal. Now we are driving away in our new 2023 BMW X4 and all I can say is wow! Reach out to Patron if you are in the market for new BMW. His attention to detail is impeccable.