Cabinet for Health and Family Services

Category: Family service center

Address: 130 W 43rd St, Covington, KY 41015, USA

Phone: +18592926340

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Joni Bromley

May 30, 2022

Never had a problem with this office. The line can be long but the workers are nice. They try to get you in & out, if possible, so you don't have to wait. They will warn you if it's going to be a wait. They are overworked, understaffed, & stressed but still try to lessen the wait for you. Granted, I only go there for food stamp recerts and have mainly dealt with the same woman everytime but the handful of workers I have dealt with are nice. I am glad they opened this office, it's a more convenient location for me.

Hilary Polk

Mar 17, 2022

Erica Stephens at this office is awful. This woman should be fired. She puts these children in harms way, and does not care about them at all.

Mike Hecker

Dec 1, 2021

Rachael does not do her job. This place should have zero stars! They care nothing about their clients! Stay away!!!

Nancy Rosas

Mar 23, 2021

Social worker did not do a proper investigation. Did not asked the neglectful parent for a lease or proof of income. Placed the child back in harms way. Situation got so bad that the child ran away and went to the hospital in Boone county to get the help needed. It’s absurd that tax payers money is being used to pay workers that fail to protect children time and time again.

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Questions & Answers

Do you have a fax number

kelly banks | Oct 27, 2018
Rory King | Oct 27, 2018

They do.

I forgot the name of my social worker how can I find out her name because when I call this # you have to know the name to get through

Katelynn Bates | Apr 29, 2022
julie fry | May 29, 2022

They have a different number that you can call google it and it will be a local number that let's you connect to a real person

Do these places have a email or would that be too much proof that they are not doing a good job? Seriously I need a email address??

Albree Ray | Feb 28, 2022
Vanessa Webb | Feb 28, 2022

Go to kynect.ky.gov ....you will have to set up an account there

Do you still have that box to drop it in BC i just got papers today that was due 7/10

katie Buchanan | Oct 26, 2020
Jamie Thomas | Oct 26, 2020

Yes they have the drop box still. Just used it.

Whats the number to change my health insurance

Christina Weitz | Oct 26, 2020
Hairburnershannon | Oct 26, 2020

There is no direct number into this office. There is an 800 online but it usually has a 3 hour hold time

Are they open on MLK day

Jessica Hunter | Oct 26, 2020
Brandi Freyler | Oct 26, 2020

No

do you have Saturday hours

carol cottengim | Oct 26, 2020
Rondrea Siddity | Oct 26, 2020

No

What a joke this place is

Kimberly Mcnabb | Oct 27, 2019
Rondrea Siddity | Oct 26, 2020

Have you tried Newport location you can go there as well

What is the fax number

Tana Alexander | Oct 27, 2019
Nikki Hedger | Oct 27, 2019

(502) 573-2007

What is the income guidelines for child care for family of 3?

Elizabeth Ndiaye | Oct 27, 2019
Rondrea Siddity | Oct 26, 2020

2,700 gross not net

Why didn't I receive the rest of my ktap,i turned in my information

Debra May | Oct 27, 2019
Megan Thompson | Oct 27, 2019

I don't think they will answer you on Google, I would call the main number to check that they received your stuff and ask what the hold up is if they need anything else

Is the office open during gov. shutdowns

Bill Brock | Oct 27, 2019
JoKer | Oct 27, 2019

Yes

Can I get some type of custody of my grandson. He's been with me since June 1

Karen Hobday | Oct 27, 2018
Hairburnershannon | Oct 26, 2020

They don't answer Google, contact CPS

Do I get Medicaid and food stamps

Chris Foster | Oct 27, 2018
Shane Perkins | Oct 27, 2018

Thwy can point you to the resources you need to get them

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