MinuteClinic

Diana Marie

I had an appointment earlier in the day at another Minute Clinic and had a great experience. Due to my own failure I forgot a paper that needed to be signed and part of my visit could not be completed. I made a second appointment for later in the day at the Portland CVS. When I arrived a I realized I need an immunization from the pharmacy so I stepped in to get it out of the way while I waited to be called in by the provider. I finished getting the shot when the provider saw me and asked if I was there for the Minute Clinic. I informed her I was and she told me I had to go out to my car and wait. I tried to tell her I had only come in to get a shot which was done and she became very irritated with me for trying to explain why I was inside. She kept repeating I had to go outside so I did only for her to call me to come back in as soon as I got to my car door. Karen (her real name) continued to be rude while I attempted to explain what I needed. Finally due to her unwillingness to listen I asked for my paperwork back and told her I didn't need her help, I would return to the clinic I was at earlier that morning. I understand COVID is exhausting for the providers and the rules are a lot to follow but I was not sick and was in the store completing medical business not just hanging out and shopping.

Marrissa Emerson

If there was a 0 star I would award it. Checked in at 5 and waited 45 min just to be turned away because an appointment was running over time and clinic closes at 6:30. Who does this???? Very bad customer service turning sick patients away🤬🤬🤬🤬. This is the second time last week the employee never returned for their shift.

Megan H

The wait was 1.5 hours with no patients in front of us. The doctor took an hour and was very rude, didn’t provide any assistance for my sick kid, i wasted a co- pay and 2.5 hours, and ended up taking my son to A different clinic in Portland which was 1000 times better on northshore dr, and we finally received the treatment and care we needed. Don’t waste your time or money with this place!

Samantha Ortiz

I came here the service was fast and great amazing how I could set up an appointment online and come in an check in the doctor K wonderful I recommend to anyone this minute clinic service is better than regular clinic that ask u to make an appointment but when u show up on time your still waiting there minute clinic is dream clinic.