KitchenAid Manufacturing Plant

Category: Manufacturer in Greenville, Ohio

Address: 1701 Kitchen Aid Way, Greenville, OH 45331, USA

Phone: +18009610959

Opening hours

Sunday: Closed

Monday: 6AM–11:30PM

Tuesday: 6AM–11:30PM

Wednesday: 6AM–11:30PM

Thursday: 6AM–11:30PM

Friday: 6AM–11:30PM

Saturday: 6AM–11:30PM

Reviews

lisa williams

Oct 23, 2022

I recently bought a food processor online from Kitchen Aid. It looked like the bottom was melted partially and glued together and a small piece of wire is sticking out. I contacted/emailed Kitchen aid several times and sent pictures with no response. Never buy from them. Poor customer service and noone from Kitchen Aid will respond to fix the problem. I even told them it smells like burnt wires and poses a fire hazard. Not happy how negligent this company truly is. Stay away!!!

Syed R. Zaidi

Sep 27, 2022

Just like the products, TRASH

Charles Drewery

Nov 14, 2021

Great work environment they are really outstanding people in this building

Jack Williams

Jan 29, 2021

Could never reach anyone at their customer service number was on hold for 30 minutes listening to lame music and finally gave up. There is no reason someone should have to wait that long for someone to answer their phone. 0 stars.

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Questions & Answers

Are Kitchenaid factory tours still available?

Susan DuPont | Oct 26, 2020
Beth Gomez | Oct 26, 2020

Not totally forsure but you can contact the plant and ask the receptionist

What are 3rd shift hrs

Tyler Shook | Oct 27, 2019
Robby Mock | Oct 27, 2019

Depending on the department. 930 to 6, 10 to 630, 11 to 7 are the most general ones1

Is the Kitchenaid store in Greenville still open? I would like to come get a hammered mixing bowl?

Kathie Crites | Oct 26, 2021
Tracy Riser | Oct 26, 2021

No, it has been shut down.

What can you do when the leaders don't do their job and they can't make that big decision on the rules to follow them 💯of the time

Jeff Miller | Oct 26, 2021
Devastating 4U | Oct 26, 2021

Just sit back and let them realize their mistakes u must decide on a breaking point to go in a different direction to obtain the same goals

Does anyone ever answer the phone in the repair department? Get recording that no one is available and hangs up.

hope armentrout | Oct 26, 2020
Jacob Bieszke | Oct 26, 2020

I am only a line worker but judging by our workload and coming in on weekends our service department is probably just as busy as we are. I am sorry for any inconveniences this has caused you and can only encourage you to keep trying or trying a different customer service number and asking for a direct transfer.

Hiw Can i return a product i received for Christmas..it was a duplicate gift.

Sandra Steele | Oct 26, 2020
Ed Metzcar | Oct 26, 2020

You will need your receipt and take it to the store.

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