Kroger

Ashley Martin

I stood at the deli where you can buy the $7 chicken meals for about 15-20 minutes. Someone finally came over to ask if I needed help AFTER what I'm guessing was a manager walked by me, looked at me, and kept going. I said I would like 2 chicken tender meals please. The worker told me "The steamer tables are closed". I said "Oh, it's 6:00. What are the hours for your steamer tables to get meals"? She literally walked off. Terrible customer service! I just wanted the hours to know when I could come get the meals next time. Maybe there should be training on both the managerial and customer service level. It's been a while since I've seen that bad of customer service. Very disappointing!

Heather Rose

They never seem to have what I need. They have the shelves stocked with Kroger brand food. When I ask about something they say they can’t get it and then I drive to another Kroger and they have it. This has been going on for years.

Erik

Poor customer service. Waited in line to be told they couldn't help with return because they were "going on break" at customer service

LaChanta Jackson

So disappointed. DO NOT BUY KROGER GIFT CARDS. I bought a macys & nike gc from kroger. Somehow funds were redeemed on the nike gc by the time my daughter used it. I've been calling/emailing Kroger & Nike customer service only to be told the funds cant be recovered AFTER OVER A MONTH OF DEALING WITH THEM. THIS IS STEALING!!! Kroger dropped tha ball on this. PLEASE DO NOT BUT GC's from here... they will not help you if something goes wrong