Too Cool

Stephen Simko

Awesome selection and well organized! The staff was nice and very open. They are knowledgeable on their products and where they are located which made it easy for me to navigate and know what I wanted to purchase. Definitely coming here again!

Hey!

I've loved shopping here many times before and I usually haven't had a problem. This time however I bought a kpop album that surprisingly had a blank CD inside. Literally just a transparent cd that played nothing. When I informed them of this, they were just hostile from the start and dismissed me with no attempt to help. Overall just incredibly poor customer service. Beware of being sold anything fraudulent as they have no way to assist you and apparently they wouldn't know if the stuff they're selling is unofficial. Pretty disappointing but good luck to those buying albums. UPDATE: Thank you for responding and offering to help.Is there a possible email I could reach you at? I'd like to contact you through there is possible and hopefully reach a solution. Thanks and hoping this reaches you.

Robin Hood

Been there many times and honestly it’s a really nice store but if only they had a website

maddie rey

Honestly I love this place but my most recent experience wasn't the best. I've had a great experience with almost every worker but my most recent time the worker was rude to me. She was really nice to all the other guest but not me or my family. I really hope this wasn't a race thing being as all the other guest were white and we were not. When I asked a question she rolled her eyes and answered. I really hope this was a one time thing and won't happen again. I did buy something too so it wasn't like I was in there for no reason she also decided to ring someone up before me even though I was in like and next. Not a great experience but has been a good store up until now