Mad Hatter's Hide Away smoke shop

Category: Tobacco shop in Rochester, New York

Address: 2334 Culver Rd, Rochester, NY 14609, USA

Phone: +15852662929

Opening hours

Sunday: 10AM–5PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Patrick Roberts

Oct 24, 2022

Love this place. They have always been very reasonable with personal requests for specific products I've been looking for. I really appreciated that. It's why i keep coming back. I personally enjoy the sensory explosion as soon as you walk in the door. Specifically the sights and smells. A great selection of whatever your vice is. It's nice that the staff remember you and say hello. It's a small yet appreciated touch. I personally will be a long time customer.

Fred Lowe

Oct 14, 2022

Helpful friendly staff, They know their product.

Sandy Reale

Oct 11, 2022

Donal gave us excellent customer service! He was patient and very knowledgeable and took a lot of time and showed us a lot of products. We were looking for knives and bought two because of his excellent service. This is our second time in the store and we are looking forward to coming back again. There is a wide selection and a fun experience.

James Hicks

Oct 4, 2022

Very friendly and helpful staff

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Questions & Answers

I have seen e-cigs "starter kits" on line but I was wondering if I could get something customized for me; different nicotine levels and flavors I will like put together at the store for similar cost? Do you do that?

Deborah Kahley | Oct 27, 2019
Betsy Treman | Oct 27, 2019

Best head shop in Rochester, Friendly and helpful staff.Wouldnt advise to go anywhere else in this town.Prices are always under all other's and cool paid back atmosphere& chill staff.

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Where can a find kingpen

Jose Padin | Oct 27, 2019
Aisha Smith | Oct 27, 2019

Kingpen can be found at Mad Hatter's. The staff are really friendly and helpful. It's always my go to place.

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is there any discount on 4-20-2019

Shauna Gumaer | Oct 27, 2019
Mike K | Oct 27, 2019

I'm not sure but there should be, at least 10% or so

do u sell wulf uni oil cartriges

gg_clxpz | Oct 26, 2021
Adam Donzella | Oct 26, 2021

Who is this

Do you sell njoy menthol pods? Also gold leaf pods for my blue.

Sharon McDade | Oct 26, 2021
michael bentivegna | Oct 26, 2021

I dont use them sorry

Hi, do you have CBD vapes? Do they come in different mg and flavors? If so how much are they please? Thanks!

Debbie McDonald | Oct 26, 2021
Mad Hatter's Hide Away smoke shop | Oct 26, 2021

Yes we do prices do vary. If you stop in we have some great options.

Does Mad Hatters sell C.B.D. tea?

Patricia E. Madalena | Oct 26, 2020
Msk Inthebuilding | Oct 26, 2020

Yes they do. It's my fave shop. They have everything

do you sell humidors

Patricia Gravlin | Oct 26, 2020
DG GOD | Oct 26, 2020

Yes and many accessories!!

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Are you guys closed on sundays now? Wasnt open yesterday and the calls are ringing a busy signal.

Jay Gilbert | Oct 27, 2019
sarafina | Oct 26, 2020

They are open 10am-5pm on Sunday's. Weekends the phones can be busy. Not sure when this was posted, but hours differ on holiday's.

do u sell cartons of cig. what is the cheapest .ty

vickey allis | Oct 27, 2019
Robert Emler Jr | Oct 27, 2019

Yeah they do but buy the time you pay all the taxes your better off going to the rez that's what I do...

Can i roll my own cigars there like a rolling class

Monizuma COD Gamer YT | Oct 27, 2019
Megan Boze | Oct 27, 2019

That's a good question I'm not sure of the answer, but if you call them and ask I'm sure they will let you know, the workers there are always very nice and friendly.

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Did you get the duplex by ooze back in yet ?

Erich Schultz | Oct 27, 2019
Jason Crough | Oct 27, 2019

They usually have it in stock ....not positive

Are you hiring?

gab braden | Oct 27, 2018
Mad Hatter's Hide Away smoke shop | Oct 27, 2018

Not currently but we are always accepting resumes. Bring your resume in and we will keep it on file for when we are hiring.

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Do they do orders over the phone

tammy battaglia | Oct 27, 2018
Sarah Malone | Oct 27, 2018

Yes

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How much are your Maverick 100Menthol? Thank you

Frances Frederick | Oct 27, 2017
kevin coogan | Oct 27, 2017

I wanna say 10.00

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