Advanced Safe & Lock, Inc.

Category: Emergency locksmith service

Address: 1077 Norton St, Rochester, NY 14621, USA

Phone: +15852545140

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Michelle Colbert

Oct 27, 2022

They were amzing!! Great customer service, John made sure everything was done the way we wanted. I will always recommend them and will use again. Thank you Dave and john!!

Greg Malone

Sep 29, 2022

Very attentive to customers. Very knowledgeable. Great attitude!

Bonnie Wurtz

Aug 25, 2022

Very poor customer service. I called 2 weeks ago to get our safe opened after it got jammed. John did return my call promptly but said it would be a long time before they could come out. Since I needed it done sooner he said he’d see what he could do or give me the name of someone else. I never heard back after 2 texts. When I finally called again I reached the owner who again said he’d talk to John and get back to me. Never happened. Today I pulled a name off Google and this man is coming tomorrow. I understand being short staffed but don’t lead a customer on. I don’t recommend their service.

Diana Keller

Nov 20, 2021

Had what I thought was a simple key cutting for duplicating key from a thermostat lockbox. After going to 5 places including the major big box hardware stores, all unable to cut key I was referred to Advanced where I was greeted right away in a friendly manner and they, too, were challenged by the unusual key. They felt determined not to frustrate me further and milled a key so I now have 3 keys. They also priced me so reasonably and with a smile and a handshake. Not many places you see counter service done so right! Chris K

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Questions & Answers

How much does it cost to get a key made

Magic Stayup | Oct 27, 2018
AD Hunter | Oct 27, 2018

Not sure. Simple keys are a couple of buck at the most. I would call tomorrow for an exact quote.

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Can you secure a door to a Garage and the garage doors,,?

Margie Slinker | Oct 27, 2018
John Mallette | Oct 27, 2018

I am sure we can. We would need to see the doors to confirm. Our check outs are free.

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