Genesee County Mental Health

Category: Mental health service in Batavia, New York

Address: 5130 E Main Street Rd #2, Batavia, NY 14020, USA

Phone: +15853441421

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Tim H

Oct 5, 2022

My therapist repeatedly tried to make me believe in god and then quit because of vaccine mandates

nicole adamski

Jun 7, 2022

This genesee county mental health is a complete joke………..refusing to see you unless it’s a crisis. So I guess depression severe anxiety and stress isn’t enough…….

Jake Houseknecht

Mar 26, 2022

Given that Genesee County Mental Health is mainly focused on triage for individuals with acute mental problems such as suicidal ideation. They have some amazing therapists there that are willing to go above and beyond their job description to help you as much as possible.

Andrea Austin

Aug 15, 2020

My therapist has been great and helps tremendously. The issue I'm having is getting my meds. Taking meds for the first time in 17 years. It took almost a month to get a prior authorization form filled out my insurance requested. After contacting my pharmacy several times to see what's going on I decided to contact them myself. They told me the pharmacy never contacted them and after explaining they sent over a request form twice they changed their answer to it was sent to their "other" folder. When the form was finally filled out they didn't notify my pharmacy the form was done and my prescription expired by the time. My pharmacy sent over a new script request to Genesee mental health and they sent over a higher dosage than before. I did not have a discussion about changing the dosage. Now waiting to see how long it will take them to send over the RIGHT dosage to my pharmacy.

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Questions & Answers

Has anyone sought long term help here? If so, how helpful were the counselors and was there a Psychiatrist in-house to prescribe or change one's existing medications? Thank you.

Kristine Smart | Oct 27, 2019
Angela Snyder | May 29, 2022

I wouldnt recommend them for long term care but for short term or crisis it's pretty much the fastest at responding. When you are in a crisis or have some major short-term problem or problems., You need somebody that day. I also Recomend gcasa or mental health association. For long term care I do Recomend Catholic Charities.

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Do you help people with eating disorders??

aj taylor | Oct 27, 2018
Angela Snyder | May 29, 2022

Yes they do except I would say use them as a stepping stone to help set something up there buffalo or Rochester where the specialize in treating eating disorders

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