Med America Insurance Co

Category: Insurance agency in Rochester, New York

Address: 165 Court St, Rochester, NY 14647, USA

Phone: +15852062689

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Lisa Hersh

Oct 12, 2021

My mother enrolled in 2002. Spent an estimate of $23,000 from 2002 to 2018. In 2018, my mother needed home care. This company did nothing but make matters worse, impossible to get answers. By the time we got things in order, my mother past away. Ridiculous loop holes, "changes in the policy, unclear answers, a complete and utter waste of time and money. Wasn't till I filed a complaint with the state did they release information to us. Long term policies are, in my opinion, a scam! DO YOUR HOMEWORK BEFORE YOU ENROLL in any such policy.

millicent hughes

Dec 4, 2020

All I know is that in 8 years, they have not raised the rates. What is with these people who give bad reviews and no reasons why? Sounds like folks doing something they were told to do....

Debbie Martin

Jun 15, 2020

My mom has had nothing but a great experience with this company.

rita perkins

Jan 24, 2020

Don’t know much but hoping they are ok

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Questions & Answers

If a long-term care insurance company goes bankrupt in in NYS and cannot honor its financial obligations to the policyholder, is the policyholder protected in any way?

Anthony Scro | Oct 27, 2018
Owl Scratch | Mar 30, 2022

The Life Insurance Company Guaranty Corporation (guaranty fund) is applicable to long term care insurance policies issued by life insurance companies authorized to transact accident and health insurance in New York. This fund applies only to insurers organized as life insurance companies. So the short answer is, it depends.

I have had open heart surgery and need assistance at home. How do I receive this server. It's apart of my policy.

Reneta Harper | Oct 26, 2020
Owl Scratch | Mar 30, 2022

Call your insurance company and file a claim. After a medical claim is submitted, the insurance company determines their financial responsibility for the payment to the provider. This process is referred to as claims adjudication. The insurance company can decide to pay the claim in full, deny the claim, or to reduce the amount paid to the provider. I hope you're doing well.

Can Med America Long term care insurance be paid online?

Marc Newman | Oct 26, 2020
Owl Scratch | Mar 30, 2022

No. Pay by check or EFT.

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