The Venue

Category: Apartment complex in Rochester, New York

Address: 2500 East Ave, Rochester, NY 14610, USA

Phone: +15853108475

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 12–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–5PM

Reviews

Henry J yasses

Jun 3, 2022

It’s dirty, I have been waiting for light bulbs for weeks and weeks, and a screen going on now for 4 weeks…and the manager does nothing…..STAY AWAY FROM THIS PLACE

Maddy Griebel

Jun 1, 2022

Terrible experience at the Venue. There has been constant maintenance issues since I moved in August 2021. The unit was trashed and carpets stained when I moved in and they actually pushed back the move in date by a week which was a huge inconvenience. No pool or fitness center the entire time living here and tons of the hot water issues (scalding hot, no water at all for entire days, 30 minutes until the shower warms up) despite MONTHS of repairs. My apartment has confirmed mold and my roommate and I have terrible symptoms like constant sneezing, coughing, itchy skin, and headaches. Management has not addressed these issues, and there no end in sight. We will be attempting to terminate our lease early. Unacceptable for such a pricey and "luxury" place to live. EDIT: I reached out to the number below and they said they would "send someone over to take a look at the mold", no one showed up.

Leslie Streff

Dec 8, 2021

For some reason my review wasn’t showing up so I am updating a few months later - like other reviewers, I’ve lived here for a few months now and cannot in good faith recommend this community to anyone looking for an apartment. It has been near constant issues since I moved in: water shut offs, spontaneous periods of no hot water - my water was fine for the first three months and now the hot water is unreliable each day - sometimes burning hot, sometimes it takes 20 minutes for it to warm up. While I understand the building is under renovations - the unit above me has been worked on for months now, with noises, hammering, etc and I keep being told “it’s nearing completion”. I had no A/C in the living space upon move in, and the thermostats are persnickety and issues with heat not shutting off. Service issues take a long time to be resolved, and you have to push to get things done beyond a placating answer. Apartment itself is cosmetically beautiful, but not worth the prices and your daily peace.

Kelly Green

Sep 28, 2021

Have a couple friends that live here and they really don't like it. Constant garbage smells in the hallway, elevator broken, not very receptive office staff. Was thinking about moving here but after seeing it don't think I will.

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Questions & Answers

Can nearby neighbors swim for a fee?

Nancy Guerdat | Oct 27, 2018
The Venue | Oct 26, 2021

Hi Nancy Guerdat, thank you for your inquiry! Please contact our Leasing Office directly at (585)381-8200 and we would be more than happy to assist you. Thank you, and look forward to hearing from you!

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What is th cost of a 3bedroom.. I don't want to apply if it's out of my price range

Xavier Marshall | Oct 26, 2020
The Venue | Oct 26, 2021

Hi Xavier Marshall, we appreciate your interest in residency with us here at The Venue! For more information on current availability and rent, please contact our Leasing Office directly at (585)381-8200 and we would be more than happy to help you explore your options. Thank you, and have a great day!

How much is a 2 bedroom apartment

James Bond | Oct 27, 2018
The Venue | Oct 26, 2021

Thank you for your interest in our community here at The Venue! For more information on current availability and rent, please contact our Leasing Office directly at (585)381-8200 and we would be more than happy to assist you. Thank you, and look forward to hearing from you!

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