Dimon & Bacorn Inc

Nicole Martinez

The employees arrived at my house. They were nice enough. They did not protect my carpet and did not put plastic on my white carpet. I was sort of shocked. They were up and down outside and walking on the carpet and with their outdoor shoes. I would think it is a standard with the company to put plastic on the walkways to protect carpets, floors, etc. They seemed to try to protect the furniture with plastic wrap. Several boxes were heavy, they just slit it down the stairs and dropped it several times. Sort of shocked. My stuff arrived on time, but it was obvious that my furniture was rough handled. There were black scuff marks on my living room furniture and depressions on it from putting heavy stuff on it. One of my sofa tables was completely shattered and damaged…glass and wood. I believe it may have fallen off the semi, but they acted surprised when questioned. I called Diamond & Bacorn and they were nice enough and referred me to North American. I put in a claim with them. The wanted a receipt for what I paid for the sofa table and I told them I didn’t have a receipt for it. I bought it over three years ago and did not have the receipt. They never got back to me after a week and I had to write them a follow up email asking about the claim. I’m still dealing with that now. Multiple boxes were completely damaged, fortunately there was no fragile stuff in the boxes. The staff at the office seem helpful, but I feel like it is lip service as nothing really got taken care of. It was a very frustrating experience to say the least. I would be careful about using this company again.

Ralph Hall

They allowed me overnight parking. Big spacious parking lot and very kind staff. Easy place to find but a bit confusing. There is a underpass going onto Sullivan Rd. The sign say 12'8" but I was able to get under it with inches to spare. I drive a 72 in sleeper cascadia and was hooked to a high cube container.

Greg Moore

The team at Dimon & Bacorn were excellent from start to finish. If you are looking for a professional organization to assist with your move there is no reason to look any further.

Leroy Wright

The crew that showed up was great. Josh was thorough and thoughtful.