Surdyke Yamaha

Joseph Azzaro

I had a poor experience with Surdyke Yamaha. I went in to purchase a new 4 wheeler and when the dealer sent the price to my bank the following week it was $800 above the price I was told. I understood that the price was just a quote and was likely to be a little off, but to be so far off was ridiculous. The sales person did offer to lower the price by $250 but is was still over $500 higher than quoted. I wasn't going to give them a bad review, I was going to brush it off as a miscommunication. These things happen. However, then they ran a credit report without my consent. It was mailed to my house two weeks later. I was financing with my own bank. Not ok. Overall, I think that they should have items priced with the out the door price. This may eliminate the chance for confusion. At least notify the customer that you quoted the wrong price and be honest about it. I don't think they were bad people or were trying to be dishonest. However, the situation could have and should have been avoided. The credit report is really inexcusable. I purchased the same model new 4 wheeler from another dealer for the original quoted price the following week. So they could have sold it to me for the price that was quoted.

Stephen Ryno

The purchase of my KTM motorcycle from Surdyke - Osage Beach was the most professional and well executed vehicle purchase I have ever had. Thanks and cheers to Bobby, Leann and the whole Surdyke team!

Johnny James

Nice folks.

C C

Needed to do some wheeling and dealing for a new motorcycle and Mike took great care of me.