Stoneback Appliance

Category: Appliance store

Address: 925 Iowa St # A, Lawrence, KS 66044, USA

Phone: +17858434170

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 9AM–5:30PM

Saturday: 9AM–2PM

Reviews

Pj Harvey

Sep 13, 2022

Unfortunately, my experience was extremely poor with Stoneback Appliance. I called for a tech to come out and service our appliance, he came and checked it and never called back. After a week I called the store to see what was going on and they apologized and said the tech must have forgot because he was busy. Then they told me they couldn't get the part in for a couple months because it was on back order. I did a quick google search for the part and I could get it within a couple days. So that's what I did. Nine months later I got a bill from Stoneback for their so called 'service'. When I called to discuss the bill the manager at the store told me to never call them again and hung up on me. Great business! Highly recommend if you want terrible service, poor treatment and a bill.

Tyler Hill

Sep 12, 2022

To bad they don't finance.

Courtney Masterson

Jul 8, 2022

We had a really positive experience with Stoneback employees today! We were looking for a place to donate a broken washer for repair or get it recycled and they were beyond helpful, taking care of everything once we brought the washer in. They also shared some boxes with us for our gardens! Truly grateful for their kindness and help!

Gillian Rogers

Jun 25, 2022

I’ve been to Stoneback a number of times over the ten years I’ve lived in Lawrence, and their customer service and quality work have always been outstanding! Today, they gave me a spring for my washer at no charge. I truly appreciate it!

Thanks! Your review is awaiting moderation.

Questions & Answers

Do you sell Bosch dishwashers?

liz blue | Oct 25, 2021
Stoneback Appliance | Oct 25, 2021

Hello Liz, We do not sell Bosch Dishwashers. Our current product offerings includes brands such as Whirlpool, Maytag, KitchenAid, Hotpoint, Amana, and General Electric. -SB

Read More

What are the Covid safety practices like here?

Anonymous | Oct 25, 2022
Mike Morris | Oct 25, 2021

Distancing have deviders up everywhere including customers and everyone wears a mask

My Kitchen Aid stand mixer is getting wobbly. Do you service small appliances?

Katherine Krider | Oct 25, 2020
Mike Morris | Oct 25, 2020

I dont think so but give them a call

Do you have any used stackable washer/dryer ?

Trish Smith | Oct 26, 2019
Stoneback Appliance | Oct 26, 2019

Yes we do.

Read More

Do you sell televisions.

Barbara Holter | Oct 26, 2018
Stoneback Appliance | Oct 26, 2018

We do not sell televisions.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places