Address: 5879 Sky Pond Dr, Loveland, CO 80537, USA
Phone: +19706672789
Sunday: 11AM–6PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
Joseline Montes
First I had horrible customer service when I was shopping here. The employees completely ignored us and it was horrible trying to even check out because of the 3 employees that were there none paid any attention to the customers. Second I tried to return an item the very next morning having never worn it and I was refused a refund because supposedly a tag that’s supposed to be on there was not there. Never removed a tag and if you inspect items at return you should inspect them at purchase to make sure the tag is there. I will never ship here again. Horrible experience.
Jeana Salazar
I was disappointed with the service I received today. I tried to return a pair of slacks I paid $128 for but because there was one black tag that read “Do Not Remove” I was unable to return. I asked if I can at least exchange for the right size so it’s not a complete loss. I was told no! I asked for customer service’s number. When I called I was told it’s up to the manager’s discretion. They also said the manager could have gave me store credit or exchanged for the right size but since they didn’t I can try returning at a different Express store. So make sure that tag is on your clothing when you purchase and be careful not to remove. The Loveland manager does not do any returns without that one tag!
Michael Lane
Express is one of my favorite stores.to shop at for dress clothes. I'm not sure why the selection is so limited for Men, but it was disappointing for sure. Hopefully it's because of the pandemic and things will get back to normal soon.
Margaret Hill
The best clothes & Sales people
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Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 60 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Online orders can be returned or exchanged within 60 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
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