Address: 2434 Pontiac Rd, Auburn Hills, MI 48326, USA
Phone: +12486303941
Sunday: 11AM–5PM
Monday: 8AM–6PM
Tuesday: 8AM–6PM
Wednesday: 8AM–6PM
Thursday: 8AM–6PM
Friday: 8AM–6PM
Saturday: 10AM–5PM
Clarkston Complete Renovation
Absolutely the worst flooring company we have ever dealt with. We installed around 1200 sf of an engineered hardwood supplied by LL flooring. It was properly acclimated and installed professionally. After a month or so it started buckling everywhere. We promptly called the auburn hills store for assistance. They would not send somebody out but instead handed us to Emily a senior escalation and account specialist in Virginia, we went weeks with no answers as it got worse and worse at my customers house until it was actually a tripping hazard. We then had to pay our installer to go remove the entire floor and fix it correctly with new flooring. After about 2 months of trying to chase them down LL flooring offered a $300 credit on new flooring (We purchased over $5000 of flooring originally). I will never recommend this flooring supplier to a customer again and will be sure to tell this story to everyone I have the chance too.
Roger Newman
Prompt attention. Plenty of quality product to choose from. Very respectful attention. Very competitive pricing. As our total project costs are submitted for approval. I believe we will be making our purchase from LL Flooring.
James Willis
These guys are the best. Super customer service, great variety of in stock flooring and affordable.
kevin breslin
Lots of flooring options and a helpful and knowledgeable staff
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Masks on
Everything would be itemized for labor following a $25 deposit for installation assessment. You can call any of our stores to set that up
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