Meemic Insurance Company

Priscilla Bell

Horrible Customer Service!! You can never get through to someone and will always have to leave voice mail message. When a representative calls you back from this location, it is as if they are speaking to you like you are friends of some sort. There is no introducing of names and the representative always has an attitude. I am so glad that I switched companies. Trying to get required documents sent to you via email will be a hassle and it definitely shouldn't be this way. You will most likely have to contact corporate for your concern. Poor customer service.

Jeremy Shephard

I have had one positive insurance claim experience and one poor billing experience. My claim was handled well. My recent billing experience was not. I got sent an extra premium bill for not signing a form they indicated was sent that I didn’t receive. The lag time between being notified of the premium increase and not being able to sign it retroactively was disappointing because it cost me additional money. I now know about the form so I can request it if I don’t receive it. That should avoid this premium bill trap in the future. This was the rare customer service fail and my overall view of the company is positive.

Dave Lawrence

I've been with Meemic for over 30 years and have never had a problem. They are great with any claims, and the customer service is very friendly.

Brenda Melton

DON’T FALL FOR THEIR LOW RATES! AVOID THEM AT ALL COSTS! As a teacher, I appreciate companies that want to help teachers, but I do not think MEEMIC does. This past August, as many well know (it was a national news story), a tornado touched down where I live. There were very high winds, torrential rains, etc. I wondered about roof damage, as I was missing siding on the rear of my home. After a pre-inspection from a roofing company, there was some damage to warrant filing a claim. I did so with MEEMIC August 23, 2021. After numerous calls, It took them nearly two weeks just to schedule their inspector. Their inspection was delayed for weeks due to more severe weather. Mind you, my neighbor NEXT DOOR, as well as several neighbors(4-5) on my same street, had their insurance companies inspect and REPLACE their entire roofs within about two weeks! Meanwhile, I’m still trying to get an inspection! I finally got an inspection OCTOBER 1, over a month after the initial claim. After the inspection, after no communication, I call and am told that an engineer needs to do an inspection. What?! They’re willing to pay an outside engineering firm to do another inspection?! None of my neighbors, who weathered the SAME storm, had this happen to them. The engineer didn’t come until October 26, more than TWO MONTHS after the initial claim! Now, it is November 3, and MEEMIC just reviewed the engineer’s report and now want to send it for further review to other engineers!! I do not understand how my neighbors sustained wind damage but I did not. It sounds like they do not want to pay. Shame on Meemic, they are willing to pay outside contractors before helping a loyal customer who has never submitted any claims. I have been a customer for nearly twenty years and this is how I’m treated? I will cancel them ASAP and move on as this is how they treat their customers. If I could rate them 0 stars I would, just avoid them!