H-E-B Pharmacy

Anthony van Atten

if i could rate zero i would. staff always ignores or wont answer or give a straight answer when i ask really important questions as a long time and paying customer. if i try to push just a little to get more information i get attitude and pure rudeness in return just for asking about pharmacy related things. they are rude in this way both in person and over the phone and it really brings down my self esteem and makes me afraid to ask anything as of the last several months. this has been an ongoing theme for several months and it does not matter who i speak to. im always addressed like i am being a massive bother for simple and fair questions as a PAYING customer at that. the pharmacy for HEB on boca chica is wonderful and has super nice staff so i don't understand why it cannot be cohesive for staff to be helpful and friendly for HEB's only a few miles apart

samcantu22

Staff is always rude. They get mad when you ask important questions and hate being put on the spot when knowing they did something wrong. The manager there doesn't know anything! After explaining a situation that happened she basically says they make mistakes all the time and it doesn't matter. Its not okay when its people's important medication, or happens every time. The pharmacists there are very short tempered and yell when angered about their own mistakes.Train the staff on customer service if you ever hope to have better reviews.

Jacqueline Dominguez Stone

I needed a prescription for my daughter. The insurance wouldn't cover it, and it was going to be over $400. The pharmacist looked for a coupon for me while she filled the prescription and was able to cut the cost to less than half! Thank you HEB PLUS!!!

Nora Osmers

Excellent service Pharmacist always asks if I have any questions. Rx always ready on time. If I have refills they will make a courtesy call to let me know I have RX refill ready Pharmacists and Technicians are caring people. Thanks for all you do to serve the community.