Hand and Stone Massage and Facial Spa

Douglas Philippi

My wife and I both had massages today. When discussing our experiences we were both very pleased with the friendly reception, and with our individual therapists. Daniella took care of Priscilla and worked on trouble areas. Unfortunately, Doug is bad with names but also said his therapist worked on his specific muscle issues.. We felt more relaxed than when we came in the door.  Thank you for such a great experience. Doug and Priscilla

Dana Hart

I have been calling for 3 days straight no one picks up the phone. I left a voice mail no call back. Very disappointing and unprofessional. I will he taking my business else where, if you don't want mine.

Meg P

Extremely disappointed. First off they cancelled an appt I had booked 3 weeks prior, giving me only 24hrs notice, and then offering me obscure dates and times. I booked a time that was not convenient but didn’t want to wait another 3 weeks. Then, on the day of the massage I was late. I admit it was my fault but there was nobody else there waiting, they could have given me the 12mins back as a courtesy. That’s called good customer service especially for a first time customer. Next, they made me fill out paperwork which they had never warned me about beforehand and that cut away about 6mins of my massage time(insane, I never heard of this), then masseuse left to let me change, which took secs, but she came back 4mins later as I waited for her, then she ended 3mins before my time was up, again insane. And how do I know all this, well I see a huge blaring clock. So for a 60min massage that was paid in full, I only got 35mins. The massage itself was not very good, I’ve had so much better. The place smelled like rancid oil. Even the sheets and the room smelled like oil that was very old and had gone bad. I would not recommend this place at all to anyone. It’s more like a factory than a spa.

Madelyn Colon

The manager at this location will NOT help you with your concerns. I cancelled my membership today that I’ve had over 2 years because of her. She lacks compassion and overall customer service skills.