Address: 214 S Kalamazoo Mall, Kalamazoo, MI 49007, USA
Phone: +12693425996
Sunday: 12–4PM
Monday: 11AM–7PM
Tuesday: 11AM–7PM
Wednesday: 11AM–7PM
Thursday: 11AM–7PM
Friday: 11AM–7PM
Saturday: 11AM–6PM
Crystal Kuras
Me and my husband went in to check out some new pair of shoes because he suffers from plantars fiscitis and I must say I was very surprised by how excellent the customer service was there. We first went over to V&A to look at shoes for him and they were friendly enough but were a little pricier and less knowledgeable about the shoes he needed. So we went next door and were right away greeted by Ethan and he gave us the best customer service we have ever had. Super friendly professional, knowledgeable, and helpful. We paid less there than what we would have paid at V&A. My husband loves the shoes and is excited and relieved to have shoes that will aid in his foot pain. If you're looking for a place with a broad selection and great customer service then I would highly recommend going here. I'll likely be back to grab a pair for myself!
Audrey Ray
I went in with my sister & a friend, we were each looking to purchase a pair of sneakers. Cass helped us all out simultaneously. He was excellent. He brought me many different pairs of shoes to try on as I wasn’t quite sure what I wanted. Cass was very patient and extremely knowledgeable!
Em Harris
I can't really recommend the store. I've gone in both times and can't say I've had a good experience either time. The sales staff were not very friendly or helpful and although my requests were not all that complicated (gym shoe with more toe support) they acted like it was something completely ridiculous. They also apparently only sell athletic shoes for running, because even though they have an entire wall of shoes, the salesperson could only think of 3 that could handle side to side movement, none of which had much support. I guess if all you like to do is run in a straight line you might find something here, but I'd honestly rather order online than go in here and talk to their sales staff.
Aaron Kowalisyn
Go to place for running shoes in Kalamazoo!
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For COVID safety, we ask all customers and staff to wear their masks in the store at all times. We are also sanitizing our fitting stations after each fit, quarantining tried on or returned clothing for 48 hours, and frequently cleaning/sanitizing all surfaces. Each staff member is also screened before starting their shift.
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