H-E-B

Category: Grocery store in San Antonio, Texas

Address: 14325 Potranco Rd, San Antonio, TX 78253, USA

Phone: +12106884662

Opening hours

Sunday: 6AM–11PM

Monday: 6AM–11PM

Tuesday: 6AM–11PM

Wednesday: 6AM–11PM

Thursday: 6AM–11PM

Friday: 6AM–11PM

Saturday: 6AM–11PM

Reviews

Adrianna Taylor

Oct 25, 2022

Even though it's a huge store you don't have to wait long.

Shannon Elmore

Oct 25, 2022

Local grocery store. Has everything you need at competitive prices.

Denise B (Texasmama)

Oct 22, 2022

Best HEB around, stress free shopping along with friendly associates makes it even better.

Tricia Hernandez

Oct 17, 2022

Worst curbside experience ever! Now normally I don't like to get all "Karen" with reviews but I'm hoping to get the attention of the management so they can give some constructive criticism to their staff because the customer service was not there. At. All. Albeit, the young lady that I flagged down was sympathetic to my situation this review is not a reflection on her. I placed a curbside order for 9-930pm. Got there at 910pm and there was a line of cars waiting for a spot because of how full it was. Gave the benefit of the doubt that's just how busy it was during this time. I finally get a spot arund 915ish and sent my text with my parking spot # and got that automated message of 'Great! We'll be right out.' And so I waited. And waited. And waited. Never got any other messages, no phone calls. No indication that anything was wrong. It wasn't until another CUSTOMER tapped on my window to let me know they were having an issue with the curbside system. At this point it was already about an HOUR that I waited, shame on me for not speaking up but I was giving the benefit of the doubt but moreso shame on you HEB curbside leadership that you knowingly had an issue with orders and not going to the customers to let them know and manually check them in. And the cherry on top was when I finally flagged someone down to ask they said 'Oh the 9 o'clock orders could not be fulfilled and were moved to tomorrow's schedule'.. so not only did I wait longer than I should have but I didn't even leave with the items I was already charged for.. and no communication whatsoever that it could not be fulfilled. (And yes I'm aware that I could have easily walked into the store to grab my own items but I did curbside for a reason and was not able to go in person for personal reasons) Total disappointment tonight. Please do better.

Thanks! Your review is awaiting moderation.

Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 25, 2022
Raina Moore | Oct 25, 2021

Yep,wear a mask

Read More

Do they have a USPS collection box in front?

C S | Jun 27, 2022
Coach Coach | Jun 27, 2022

There is a UPS box store literally 3 or 4 spaces to the right of the HEB entrance. I believe it sits between HEB and Twin liquor.

Read More

What time do they start selling rotisserie chickens in the morning and the burritos?

Blue LOVE | Apr 28, 2022
Frank Lara | Apr 28, 2022

They should put out batches at 7, 9, 11am and 1, 3, and 5pm with the 11am and 3pm batches being the biggest ones.

Read More

What time does the business office open

Ron Settles | Oct 25, 2021
Davad Miller | Oct 25, 2021

6am

Does this HEB have a zero waste section to fill jars?

Elisa Butler | Oct 25, 2021
Thomas Jarrett | Oct 25, 2021

No

Does this HEB offer propane tank-exchange services?

James Cahalan | Oct 25, 2021
Lillie R | Oct 25, 2021

Yes, the do

Where does H-E-B source its meat?

H-E-B | Oct 25, 2021
H-E-B | Oct 25, 2021

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

H-E-B | Oct 25, 2021
H-E-B | Oct 25, 2021

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

This location is not even an HEB this took me middle of crossing road and gas station the only HEB ner by is that HEB plus pls the pitcher dose not look like the HEB plus I am looking at

the info fox got gears | Oct 25, 2021
Jabre Williams-Southerland | Oct 25, 2021

it is located in Stevens Ranch. The corner of 211 and potranco. GPS is not updated correctly on some apps

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places