Address: 9914 N Interstate Hwy 35, Austin, TX 78753, USA
Phone: +15128329131
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: 10AM–2PM
Ty Finnigan
I went for a new computer build, and found everything I needed. From the Motherboard to the GPU, the selection was good, and at a fair price.
Joshua Love
Just needed a simple M.2 NVMe M key USB card reader. TL:DR After traveling four times to this location, wasting an entire day's work and 1/2 tank of gas, The staff told me they don't even carry the item and/or don't exist, then banned me from the store when I expressed my displeasure about the repeat misinformation and inconvenience. Altex sold me the incorrect item, four times. When explaining how much of a major inconvenience this entire process was, the staff gas lit me about the issue. The store owner/manager told me the item doesn't exist. The other employee whined at me about how they don't make 300k a year and how could they couldn't possibly know every product available. When I explained I already have one and needed another one, they made it very clear they don't carry this item. With that attitude from the store owner, I again voiced my valid opinion of the experience and how this entire process is a waste of time. I was then refunded and banned from Altex. Altex caused this entire issue, failed to deescalate the situation. You backed your staff even when it was clear you were in the wrong. Then banned me after I voiced my complaint. Terrible behavior from their leadership team.
Paul Rigney
The staff here is always helpful and polite.
Mitchell Tolbert, CBO
It’s so much like how tech stores used to look like. Now with online stuff, you don’t get much of places like this. You can actually brows and put your hand on An item to get a feel for how big it is and whether or not it looks right. I like this place really nice people at the counter that are always very helpful.
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You should just call them and ask them . You would get a much quicker response that way. I'm not sure if they match microcenter or not but I always call or go to altex in person because they are very helpful even if it's something you didn't buy at their store. I'm a techie and Altex is the best in my opinion when it comes to any technical question of any type. They always have the right answer and if they don't have an answer right away they will find one!
I am not sure, ADI off of Metric.
Need a mask but otherwise business as usual. They ask you if you need help finding something but they have always done that because it's good service and most people don't like to browse stores like this.
I would call and ask them. I suspect they might.
Yes they do
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