Altex Computers & Electronics

Category: Electronics store in Austin, Texas

Address: 9914 N Interstate Hwy 35, Austin, TX 78753, USA

Phone: +15128329131

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 10AM–2PM

Reviews

Ty Finnigan

Oct 19, 2022

I went for a new computer build, and found everything I needed. From the Motherboard to the GPU, the selection was good, and at a fair price.

Joshua Love

Oct 12, 2022

Just needed a simple M.2 NVMe M key USB card reader. TL:DR After traveling four times to this location, wasting an entire day's work and 1/2 tank of gas, The staff told me they don't even carry the item and/or don't exist, then banned me from the store when I expressed my displeasure about the repeat misinformation and inconvenience. Altex sold me the incorrect item, four times. When explaining how much of a major inconvenience this entire process was, the staff gas lit me about the issue. The store owner/manager told me the item doesn't exist. The other employee whined at me about how they don't make 300k a year and how could they couldn't possibly know every product available. When I explained I already have one and needed another one, they made it very clear they don't carry this item. With that attitude from the store owner, I again voiced my valid opinion of the experience and how this entire process is a waste of time. I was then refunded and banned from Altex. Altex caused this entire issue, failed to deescalate the situation. You backed your staff even when it was clear you were in the wrong. Then banned me after I voiced my complaint. Terrible behavior from their leadership team.

Paul Rigney

Oct 5, 2022

The staff here is always helpful and polite.

Mitchell Tolbert, CBO

Sep 25, 2022

It’s so much like how tech stores used to look like. Now with online stuff, you don’t get much of places like this. You can actually brows and put your hand on An item to get a feel for how big it is and whether or not it looks right. I like this place really nice people at the counter that are always very helpful.

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Questions & Answers

Do you guys match Micro Center prices?

Diego Saenz | Oct 25, 2020
D. M. Wilson | Oct 25, 2020

You should just call them and ask them . You would get a much quicker response that way. I'm not sure if they match microcenter or not but I always call or go to altex in person because they are very helpful even if it's something you didn't buy at their store. I'm a techie and Altex is the best in my opinion when it comes to any technical question of any type. They always have the right answer and if they don't have an answer right away they will find one!

Do they have a ADT battery replacement for security panel

Ella Quinlan | Oct 25, 2021
Glenn Gielstra | Oct 25, 2021

I am not sure, ADI off of Metric.

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What are the Covid safety practices like here?

Anonymous | Oct 25, 2022
David Powell | Oct 25, 2021

Need a mask but otherwise business as usual. They ask you if you need help finding something but they have always done that because it's good service and most people don't like to browse stores like this.

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do you have corning fiber fan-out kits

Keith Sturdivant | Oct 25, 2020
Erik Stearns | Oct 25, 2020

I would call and ask them. I suspect they might.

Have you got an Asus P6T Deluxe V2 Motherboard for sale?

Hemantha Perera | Oct 26, 2019
Charles Fruzia | Oct 26, 2019

No

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Do they sell the tiny screws that go in laptops

Just Bojack | Oct 26, 2019
Claro Hernandez | Oct 26, 2019

Yes they do

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