The Dump Furniture Outlet

Category: Furniture store

Address: 10251 North Fwy, Houston, TX 77037, USA

Phone: +12814472250

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 10AM–8PM

Reviews

Ralph Coburn

Oct 25, 2022

Jerry O'Leary sold me the sofa of my dreams. He gave me the information on a competitive sofa and showed me the difference in quality. Noe I'm going to be sitting on a true leather sofa for the next 30 years instead of a $1,000.00 mistake that I'll have to push out to the curb in six. Thank you Jerry!

Matt Caine

Oct 17, 2022

We ordered a couch and loveseat and spent $4k. When we tried to setup delivery the charge was $500. At that point we rented a truck and picked up the merchandise. When we got home and unpacked everything there was a tear in the couch. When we called the store they said we have to bring it back ourselves and refused to work with us on having the item delivered. They tried to charge us $200 in order to bring a new couch and pick up the defective one. Stay far away from this store. I even tried to speak with the manager Lasander and he was no help. Absolute worst customer service ever. Do not go to the Dump. You will be better off finding any other furniture store.

Mark Luna

Oct 16, 2022

Real nice furniture

Morgan Maynard

Oct 15, 2022

A great experience, great salesman, excellent communication at every step in the delivery process. I could not have asked for more.

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Questions & Answers

we bought a table that cannot be put together, one leg goes in and the other does not, do we have to wait until Friday to return it? thank you

carol appelbaum | Oct 26, 2019
TJ MOULTON | Oct 26, 2019

Yes, they have horrible service.

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Is there another dump outlet open if so where

Andrea buie | Oct 26, 2017
Stanley Pillis | Oct 26, 2017

There are others but out of state. Check their website.

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How do I exchange the wrong height box springs delivered this morning?

Algenita Davis | Oct 26, 2019
David Swift | Oct 26, 2019

Call

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Is their another location on the Southeast near 77034 area???

Carolyn Batiste | Oct 26, 2017
Terran King | Oct 26, 2017

No

I received a phone call and they gave me a 3 he window for delivery. Will they also call when they are in their way?

Crystal Brandon | Oct 25, 2020
Diana Murillo | Oct 25, 2020

Yes they will.

Cost of delivery to 16700 kuykendahl rd.?

Wayne Osborn | Oct 26, 2019
Ken Harrelson | Oct 26, 2019

I remember 50.00 flat fee...call store

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Do u have day beds?

Elecia Johnson | Oct 26, 2018
Maria Vicinaiz | Oct 26, 2018

It's like an outlet from larger stores. Odds and ends. I don't remember seeing any. Not your regular store. Prices aren't better than other stores. Deceiving advertisements

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Are you able to buy pieces off the showroom floor?

Tiff I | Jan 28, 2022
Vickie Ferguson | Feb 27, 2022

Yes, you can buy off showroom floor.

I noticed that the response I received from my review of THE DUMP this morning was 'boilerplate'.....the same given to a number of dissatisfied customers. Also when you call the office to leave a message, there is no "after the beep" to do that.

Anna Dorian | Oct 25, 2021
ObePharaoh C | Oct 25, 2021

We did not call, we just drove to the Dump location. From experience with most furniture business you will probably not get your call answered. We received a more than adequate help from the sales person and the employees that checked us out. 🇺🇸

What are the Covid safety practices like here?

Anonymous | Oct 25, 2022
El Grand Chilote Enmascarado | Oct 25, 2021

Some people do wear mask when they are in the store and there are a few who dont wear a mask

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Why is it so difficult to place an order online. This is the most difficult website to place an order that I have ever seen. I still doj't know if my order went through. I gave all the info but got no confirmation about the payment and order

Barbara Miller | Oct 25, 2020
CHERYL GILLS | Oct 25, 2020

The best advice I can give you is to go to The Dump because a lot of times they sell the item or items you placed online at the store. I bought a chest that was $3000 original price and I bought it for $428 with tax and it was in the box. If you have problems, then talk to the manager, they may end up giving you a refund or a better piece or pieces of furniture.

How can I see love seats online..

Larry Oliver | Oct 25, 2020
Lynn L'Van | Oct 25, 2020

There a pictures on the website as well as prices. You will have to go to the tab for living room and select loveseat & sofa. Not all items are available in store for all locations. Hope his helps.

Did you notice the empty microwaveable container tipped over on a table?? It looked like mac-and-cheese with the spoon resting on it’s side!! Whew!!

Diva Mom | Oct 25, 2020
Marissa Tarango | Oct 25, 2020

No. Idk what picture are you referring to.

Do they have small tables for pc or like small office tables?

Yaseen Abdhadi | Oct 26, 2019
Jeffrey Wacaser | Oct 26, 2019

Stock rotates and changes often, but the typically don't have computer of office furniture.

Why do you advertise a mattress as a bargain but it's actually one at the lower quality end than what we were looking for. We had hopes of walking out with one but when we went to check it out it like laying a on park bench!

Beatrice Bueno | Oct 26, 2019
Vernalla Arkadie | Oct 26, 2019

Wow

Do you take old recliners away.

earl dodd | Oct 26, 2019
C. HOPES | Oct 26, 2019

No....when delivering their products... the dump do not remove your old furniture.

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Do you deliver? If so how much the delivery fee?

Barbara Hughes | Oct 26, 2019
Brian Lindsay | Oct 26, 2019

They do deliver and the charge is based on your proximity and amount of furniture you need delivered.

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Do you have theater chairs

Robert Irwin | Oct 26, 2019
Ken Harrelson | Oct 26, 2019

Yes

I have a delivery scheduled for Tuesday, Dec. `11.an you tell me the window for that delivery?

Barbara Buchanan | Oct 26, 2019
Deborah Gray | Oct 26, 2019

You need to ask The Dump. Call and speak to your sales person.

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Can we apply for credit before going there?

Judith Wilson | Oct 26, 2019
Julie Leviner | Oct 26, 2019

Yes,

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how do i get in touch with delivery service scheduled today? Nov 13

Marcia Davenport | Oct 26, 2019
Maestro Maestro | Oct 26, 2019

Have you, you know, tried CALLING them rather than asking the interwebs?

Do they sell refrigerators ?

Scott Clark | Oct 26, 2018
Isabel Gonzales | Oct 26, 2018

No, only furniture

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Do you have office chairs?

Randy Turner | Oct 26, 2018
Emma Rodriguez | Oct 26, 2018

Yes

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how long for delivery

Peggy Mulvihill | Oct 26, 2018
Danny Minor | Oct 26, 2018

Next day or scheduled based on time of purchase

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Doh all have layaway

Freida Davis | Oct 26, 2018
Kathy Wilcher | Oct 26, 2018

I don't think so but go by a and talk to them.

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Do you deliver ??

Alma Acevedo | Oct 26, 2018
Kathy Wilcher | Oct 26, 2018

Yes, they deliver

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Do you have financing

Jackie Hallada | Oct 26, 2018
Kathy Wilcher | Oct 26, 2018

Yes

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Looking for rugs?

Patti Gundersen | Oct 26, 2018
Debi Brown | Oct 26, 2018

The Dump has better quality rugs.

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How do you apply for financing on the web page

Lisa Jones | Oct 26, 2018
Debi Brown | Oct 26, 2018

I dont knpw about that but i wouldnt shop there. After purchasing $ $30,000.00 of furniture they cant get the rugs in that we paid for 4 months ago & dont give refunds.

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Do y'all delivered

Inez Sullivan | Oct 26, 2018
Laura McAdams | Oct 26, 2018

Yes.

Do you have sectional sofa

Kathaleen Herron | Oct 26, 2018
Wayne Miller | Oct 26, 2018

They have a great selection. The prices are fair market price.

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Can you order & it be delivered?

Peggy Keel | Oct 26, 2018
Edgard Salgado | Oct 26, 2018

Yes they delivered. Rarely is it free delivery.

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Does the Day Dump offer financing?

Juanita Murrell | Oct 26, 2017
Sumbo Adeniran | Oct 26, 2017

They do offer financing...and I believe it 12 to 24 no interest

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Are the adjustable base free like they are advertising when you buy a mattress? Is it any mattress purchased?

Sweet and jazzy Cook | Oct 26, 2017
Maria Vicinaiz | Oct 26, 2017

No, not just free. You have to purchase from a pricier select mattress. When I went to buy just the mattress I had to buy a foundation. They wouldn't sell the mattress alone. Now I already had a motion foundation which I hardly use.

Do they deliver to Galveston Island?

Tom Ford | Oct 26, 2017
Maria Vicinaiz | Oct 26, 2017

Probably will but you will have to pay. If you're looking for a mattress you pay what you get. Wayfair delivers for free and much cheaper.

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Is there one closer to 77042????

Tomasita Dudley | Oct 26, 2017
Camila Salgado | Oct 26, 2017

There's only one location. It's open on weekends only.

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I need a mattress and bed frame. Is the dump the place to get it

Greg Ross | Oct 26, 2017
Jennifer Rice | Oct 26, 2018

The prices are good but don't depend on the warranty. I purchased a warranty and they have nothing but excuses for not honoring the warranty 🤔

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Is the Dump open even after the floods from the hurricane?

Vernon Autrey | Oct 26, 2017
Simeon Maneau | Oct 26, 2018

Yes

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