Starbucks

Category: Coffee shop in Lakeshore, Jacksonville, FL

Address: 4265 Roosevelt Blvd, Jacksonville, FL 32210, USA

Phone: +19043873119

Opening hours

Sunday: 5AM–9PM

Monday: 5AM–8:30PM

Tuesday: 5AM–8:30PM

Wednesday: 5AM–8:30PM

Thursday: 5AM–8:30PM

Friday: 5AM–8:30PM

Saturday: 5AM–9PM

Reviews

Luv Jah

Jul 11, 2022

Staff is always pleasant and friendly no matter how many time I fumble trying to place my order.

Daniel Sherbaum

Jun 19, 2022

I found the fly in my drink. I saw something black, so I had to spill some out to see it more clear and I did. So disappointed.

Manuel Maisonet

Apr 12, 2022

poor experience today overall. the food quality tasted like it had been sitting out for a while and just microwaved . i order two large drinks and paid for two large drinks . i specifically said large because all the terms starbucks uses are confusing. i got one large and one medium… when i commented on it the cashier at the window just said i ordered a medium . didn’t offer to fix it or even offer to have me pay the difference . the drive thru line took over 20 minutes to sit though and i’m not exaggerating unfortunately. at that point i just took the medium . i checked my receipt i paid for a large caramel macchiato. glad i got a medium though because it was made incorrectly as well 😅

Purple “Nurse Pretty” Sunflower

Feb 11, 2022

This is my first poor experience with this Starbucks location. Disclaimer: I will be petty with this review. February is Black History Month (celebrated 365/366)… this establishment had only white employees on staff, no one spoke to me when I entered. I am not white. I counted 6 people in Starbucks attire/uniform, my order was placed and paid for ahead of time, I was just picking up. However, the way the counter is setup, it seems inappropriate to reach for your order, plus it could possibly not be yours. So I politely waited as I could see orders were being made for other customers. 2 Black women were seated and 1 white officer was waiting for an order he had just walked in and placed. I waited several minutes, no one made eye contact with me, purposely did not acknowledge my presence nor ask me anything. 2 whites women walked in and was immediately acknowledged and spoken to. I abruptly reached over counter and grabbed my order. No one said anything, no thank you, I apologize, I’ll be with you, come again, nothing. The worst customer service ever received from Starbucks and I frequent this place regularly locally and while out of town. I am very disappointed. However, I will say my order was made correctly and was delicious.

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Questions & Answers

When did a Grande get so small?

Pauline Wilkinson | Jun 30, 2018
Amber R. | Jul 1, 2018

Sounds like someone gave you the wrong size cup. Their sizes are Tall (12 oz), Grande (16 oz), Venti (20 oz), and Trenta (31 oz.).

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Why have you been closed without saying so on google

Ashley Thorpe | Jun 29, 2021
Alexandra | Jun 30, 2021

Right!! The hours keep changing without warning, it's super odd and frustrating

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What are the Covid safety practices like here?

People are asking | Jun 29, 2021
King Poppi | Jun 30, 2021

You have to be wearing a mask to come in and 6ft between customers when ordering

Can I get coffee infused with cbd?

Leeanna Gardner | Jun 30, 2019
Alicia Zeigler | Jul 1, 2019

No not yet but hopefully in the near future

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