Address: 3637 Peachtree Rd Suite C1, Atlanta, GA 30319, USA
Phone: +18002662278
Sunday: 12–5PM
Monday: 10AM–7PM
Tuesday: 10AM–7PM
Wednesday: 10AM–7PM
Thursday: 10AM–7PM
Friday: 10AM–7PM
Saturday: 10AM–7PM
Chantay Matlock
Aaron is awesome 🤩
Charles Buckner
They were very professional and knew exactly what to do to help me! Fixed my problem in a timely manner I would recommend them to my friends and family!
C
Trying to change my billing account and I have gone through 6 employees and no one will get me a supervisor. This is the worst service I have ever had and when you call you have to listen to a bunch of garbage.
Trey Don
HORRIBLE CUSTOMER SERVICE. The absolute worst smh. Practically had to hunt down an employee for help after several of them just stared in my face. I Just stopped to drop off equipment and I was met with this one rep who told me I need to sign in to drop off equipment and I need to wait because there's other people in front of me and tells me look around and browse lol. I just left went to the location on roswell which was busier with less employees and I was out in 3 min. Dropped off my equipment gave name on the acct and left. No non sense about waiting to be seen to drop off equipment.
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I only know of the Peachtree location. The staff there are super nice!
Yes
Needless
Yes. I returned equipment without prior notice to them. Very nice people.
Call the store.
They will get you equipped as you need.
Yes
I haven't had that issue. Let them know and they probably will install them.
Ok so it's all ready been said how to return equipment I highly recommend you take it into the Xfinity store and get a receipt to cover yourself
Yes, I just went and replaced mine just call and set up an appointment its quicker I did a walk in and it was a wait.
Yes, and make an appointment or you may have a wait.
Like Catherine said, you're gonna need your clients information to insure that it gets entered in the right account.
They do sell mobile phones and services, however since SIM cards are attached to the actual device and network, I am nearly positive it isnt possible to simply buy a SIM card separately.
You well may not be able to make any direct contact with any store via phone, but the 800 number may possibly connect you to an agent that can help or connect you there.
yes they do and your best bet on pricing is online
Yes. Very easy check in. If there is a line, they take your name and from my experience I have never had a wait longer than 5 min. People there seemed trained well with the products. What customer service should be like and they speak English.:-)
Yes you can this location is very good to make sure you are taking care of
I never have a problem either way and all there stores get router to Comcast Xfinity customer service
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