Pollo Tropical

Category: Chicken restaurant in West Palm Beach, Florida

Address: 107 N State Rd 7, West Palm Beach, FL 33411, USA

Phone: +15617958818

Opening hours

Sunday: 10:30AM–11PM

Monday: 10:30AM–11PM

Tuesday: 10:30AM–11PM

Wednesday: 10:30AM–11PM

Thursday: 10:30AM–11PM

Friday: 10:30AM–11PM

Saturday: 10:30AM–11PM

Reviews

Ken Mercer

Oct 25, 2022

Food is 5-Star fantastic. Customer service 2.5-Star. Sad, food is so good and customer service is so weak.

Rolando Andino

Oct 24, 2022

Cashier berry rude. But manager was nice place needed tobe painting and better maintenance.

DANNY BOOM

Oct 24, 2022

Worst pollo tropical i been too . Very rude customer service they have 10+ workers there and they looked lost and don’t know what to do. They didn’t have no sauces or drinks . Y’all should closed already for your “remodeling”. Try to avoid them and go eat somewhere else .

Yohell Rubio

Oct 21, 2022

I love their sauces ...

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Questions & Answers

Nothing fast about this place 20 min in line there is only two people in here me and some guy.

Cory Ingram | Oct 26, 2018
Caliber Home Inspections, LLC | Oct 26, 2018

Its hit or miss...they can get crowded fairly quickly. Best time is when they first open at 10:30. No lines and fresh food and the place is clean

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How do you run out of pork at a restaurant that specializes in it at 6:30 PM on a Thursday night

Kevin Halstead | Oct 26, 2018
Ronny Williams | Oct 26, 2018

I was there 2 times this week they did not have ribs they are not nice they are all way out of something.

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What are the Covid safety practices like here?

Anonymous | Oct 25, 2022
Shaquay Posey | Oct 25, 2021

No different from anywhere else

Drive thru sucks...customer service generally sucks...the Latina with the long nails is the poster child for bad service BUUUUT its pollo most I've been to are not as bad as 441...but if ur in this area it's only one close...cestlavie

K Stew | Oct 26, 2018
A R | Oct 26, 2019

La Granja is better and is just a couple of miles away

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