Window World of Knoxville

Category: Window installation service in Knoxville, Tennessee

Address: 1917 Old Callahan Dr, Knoxville, TN 37912, USA

Phone: +18659380314

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Jennifer Ryan

Oct 18, 2022

One window was broken upon arrival. I have waited greater than the 2 weeks for installation for that window as told is the only reason not a higher rating. The bottom part of the window is taped with white cardboard of the broken window. Today I was told the the replacement is in but will be another week before someone is out. Great service and cleanup of the other windows.

Jeremy Hobson

Oct 13, 2022

I reached out to Window World about having windows put in what was just a screened in porch. Brett came out the next day and measured for custom windows to fit the existing openings. He warned me about a potentially longer than normal wait time due to the issues with supply chain. The windows came in this week and the installers were here with them the next day. They look amazing! Everything with my interactions went incredibly smooth!!

Jason Abernathy

Oct 11, 2022

Wasted several days waiting for them to come give a quote, was told only they only quote M-F but that's when everyone is at work. Tried to schedule with someone on a Saturday but apparently football games and everything else personal is more important than nearly 80k of business. Not recommended at all unless you are lucky enough to not work M-F to get a quote from them.

Scott D

Sep 20, 2022

Our windows are nearing the one year mark and we continue to be very pleased with our decision to go with Window World of Knoxville. Everything was provided as it was promised and we've had no issues at all. I did have a question just today and a kind and knowledgeable lady in the Service department answered the phone within three rings and thoroughly answered my question. We could have spent more money on our windows by going with a different company but I'm not sure we would receive the same value in terms of both product and service. Very satisfied and looking forward to replacing a few more windows and doors in 2023. Window World of Knoxville will be our first choice!

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Questions & Answers

Do you repair windows?

Rachel A Jameson | Oct 26, 2019
Window World of Knoxville | Oct 26, 2019

We repair Window World windows. We are not able to repair any other windows. We do refer to other companies when a customer calls with a specific need.

Can you clear the fog between window oanes

Mike Foster | Oct 26, 2018
KIMBERLY HUDSON | Oct 26, 2018

No, the fog is due to a seal failure. Contact your window manufacturer and see if they have a warranty.

Do you service tbe crossville area

jetarpicker | Oct 25, 2020
Window World of Knoxville | Oct 25, 2020

Yes. Call us 865 938 0314.

I'm overwhelmed by all the industry jargon. What do these words mean?

Window World of Knoxville | Oct 25, 2020
Window World of Knoxville | Oct 25, 2020

At Window World, it's our goal for each and every one of our customers to feel comfortable throughout their home improvement experience. We try to always explain any construction concepts in terms everyone will know when we're in the home, but we also like to make definitions available in advance. If there are any concepts you'd like to read up on as you research your options, feel free to download our Industry Terms document.

What do I do if there is a problem with the windows?

Window World of Knoxville | Oct 25, 2020
Window World of Knoxville | Oct 25, 2020

Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.

What happens to my old windows?

Window World of Knoxville | Oct 25, 2020
Window World of Knoxville | Oct 25, 2020

After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.

What type of warranty is available for my windows?

Window World of Knoxville | Oct 25, 2020
Window World of Knoxville | Oct 25, 2020

All windows and patio doors we sell come with a manufacturer’s lifetime limited warranty and a repair labor guarantee, good for as long as you own your home! Contact us or see our warranties page for more details.

How long will it take to get my replacement windows? How much time should I allow for the installation?

Window World of Knoxville | Oct 25, 2020
Window World of Knoxville | Oct 25, 2020

Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.

How can I prepare my house for my replacement windows?

Window World of Knoxville | Oct 25, 2020
Window World of Knoxville | Oct 25, 2020

Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.

Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?

Window World of Knoxville | Oct 25, 2020
Window World of Knoxville | Oct 25, 2020

Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.

Will the replacement windows be installed from the inside or outside?

Window World of Knoxville | Oct 25, 2020
Window World of Knoxville | Oct 25, 2020

The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.

What types of payment methods and financing do you offer?

Window World of Knoxville | Oct 25, 2020
Window World of Knoxville | Oct 25, 2020

We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.

What does "Any Size, Installed" mean?

Window World of Knoxville | Oct 25, 2020
Window World of Knoxville | Oct 25, 2020

The term "Any Size" refers to any size replacement Double-Hung window our manufacturer will construct. Currently this is a minimum width and height of 15" X 26" and a maximum of 48" X 78". "Installed" refers to the removal of a basic Double-Hung wooden window and installing your new Window World replacement window, using the existing wooden stops.

Is there a "Superior Windows" company in Knoxville?

Al Hansen | Oct 26, 2018
Window World of Knoxville | Oct 26, 2018

No, there is not a "Superior Windows" company in Knoxville.

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