Address: 300 Winona St, Knoxville, TN 37917, USA
Phone: +18652992290
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
S H
Will charge a large fee to come out and diagnose HVAC problem but then will arrive at your home and tell you they are not able to cut into drywall and thus not able to locate the problem and fix. Contact this company if you want to be charged $90 for nothing.
Joanne Schutt
Trey is the best! Knowledgeable and thorough.
Tom Hash
Technician did a great job diagnosing and fixing the problem. House was cool shortly after his arrival!!
Amy Keys
This company was great from the initial quote through the installation. However, everything quickly went off the rails after that. It was a big job that included a new unit, new thermostats, some duct work, zoning systems, etc. All of this came out to about $20k. Install was 6/17/22 and took about 11 hours. The guys who did the install (who were great, for what it’s worth, and the only reason this place is getting 2 stars) said they were missing a part for one of my zones and couldn’t get it that day because the supply place was closed. He assured me someone would contact me Monday or Tuesday the following week to set up a time for them to come install it. By 6/27, ten days later, I hadn’t heard from anyone so I called to check on it. Shelly informed me that they were still waiting on the part to come in and said I’d hear from her by that Wednesday. Not surprisingly, I heard nothing. The next couple of weeks included a holiday and a family vacation, so I didn’t reach out to them again until 7/18, after I had returned home. On that call, Shelly told me the part “just came in,” which I suspect is code for “we forgot about you.” We set an appointment for 7/22 from 8-10am. On 7/21, I received a text message confirming my appointment for the next day between 2-4pm. I was annoyed because that is not the time we set it for, but fine. On 7/22, at about 3:00pm, Shelly called to let us know they weren’t coming at all. I decided, at that point, I’d been duped by these people. They called at 7:40 in the morning Monday to try and “get us taken care of first thing” but I’m done having my time wasted. I don’t count well over a month later as “first thing” and they sure weren’t concerned with “getting us taken care of” in the month+ that had passed since they said they would be back. Basically, once they get your money, you’re on your own. If you use these people, get every single thing that you pay for the day they do the work because, no matter what they say, they won’t be back.
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No, there is no diagnostic fee with repair. If for some reason you chose not to get the repair, there would be $75 diagnostic fee.
There are a lot of factors that determine the HVAC efficiency. These include the type of heating and cooling system, insulation, and how tight your home is built. It also depends on how you use your HVAC system. To measure an HVAC system’s efficiency, you can use a few different methods. The first method to measure your HVAC efficiency is to use an infrared thermometer to see where the heat is being lost in your home. The second method is to get a hold of the SEER rating for your specific model and compare it with other models in its class. The third method is to calculate how much energy you are using per square foot of living space.
There are three types of HVAC systems: 1) air conditioning systems, which cool the air in a room or building, 2) heating systems, which heat the air in a room or building, and 3) refrigeration systems, which can be used for both heating and cooling.
The definition of HVAC efficiency is the ratio of the total energy that an HVAC system produces to the total energy that it consumes. This definition is important for two reasons. First, HVAC systems are responsible for about one-third of the world's electricity consumption. Second, as a result, improving HVAC efficiency can help reduce CO2 emissions and save money on energy bills.
1. After booking online, you'll receive a confirmation text and email. 2. Prior to your appointment, the technician will send an "On the way" text. 3. When the technician arrives, he will discuss the problem that you've been having and any other concerns that you have. 4. The technician will conduct a complete diagnostic or maintenance. 5. The technician will discuss the condition of your system with you and get your permission for any repairs. 6. The technician will perform the approved repair and send the invoice. 7. Payment* is due upon completion of work.
For HVAC repairs $500 or more, we offer monthly payment options using Wisetack, a simple way to finance a purchase by paying in monthly installments. There are no prepayment fees, late fees, or compounding interest. Checking your loan options does not impact your credit score.
The HVAC system is the single largest user of energy in your home, making it one of your biggest household expenditures. If it is not maintained in proper working order you will be sacrificing your indoor comfort while seeing increased power usage, and will likely incur higher repair costs and premature equipment replacement costs.
Every Fall and Winter, we give away a predetermined number of furnaces or air handlers with complete system installs. It’s not overly complicated. We would come out and give you a free estimate and then simply remove the price of the furnace or air handler. Customers have saved up to $1000. That promotion usually starts October 1st and runs through February 15th or until we have given them all away.
Yes, there is an additional charge for after hours. There is a 10% markup. (If your total ticket is $200, there will be a $20 upcharge.)
On our service plan, you get two seasonal inspections. You never pay overtime fees. You get a 10% discount on all repairs. You can set up automatic low monthly payments. You earn loyalty rewards for consecutive years on the plan, $100 per year. The $100 accrues as credit on your account and can be used toward the purchase of a new system. Limits and conditions apply.
Refrigerant price varies depending on the type and amount needed. We recommend scheduling an appointment to allow a technician to verify the type and identify the amount needed. However, we consider adding refrigerant a temporary repair. It would be the cost of the repair plus the price of the refrigerant.
There is no charge for an installation quote. Quotes for a repair would be a diagnostic. There is no diagnostic fee with repair. If for some reason you chose not to get the repair, there would be $75 diagnostic fee.
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