UPS Customer Center

Category: Shipping and mailing service in Orem, Utah

Address: 573 N 1500 W, Orem, UT 84057, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: Closed

Reviews

Mike Carter

Oct 15, 2022

This hub is very helpful. The manager and employees are the best!!

Jared Wagner

Sep 30, 2022

Delores is a rockstar and deserves a raise. Seriously, you guys better be paying her well. All the good reviews about this site are because of the ladies that are helping people out

kenna godfrey

Sep 24, 2022

The only reason I’m giving this location 5 stars is purely because of Delores at Will Call. Workers like Delores are very rare and the customer service we received was the best we’ve had in too long.

Jared Wendel

Sep 16, 2022

Great service but long lines this time

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Questions & Answers

My package was supposed to arrive today and it never came.

Lisi Apaui | Oct 26, 2018
Traci Ortega | Oct 26, 2018

Call UPS customer service center the # is online or track your pkg online with your tracking number

The address is off by a few blocks on my delivery. I need to let the driver know . How can I do that?

Aagard Fine Art | Apr 28, 2022
UPS Customer Center | Apr 28, 2022

Hi Aagard Fine Art, thank you for contacting us. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS. -Elmer

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how do i get a packaged picked up that is not mine?

Patricia Hall | Apr 28, 2022
UPS Customer Center | Apr 28, 2022

Hey Patricia, thank you for reaching us. Our team is here to help with retrieving your package. Please contact us with your address, phone number, and tracking number via private message, or direct message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

Hi, I have a problem with a package that was sent 15 days ago and I still haven't been able to pick it up. Can you help me or where should I call?

Eduard jose Escalona pacheco | Oct 25, 2021
UPS Customer Center | Oct 25, 2021

Hello, Eduard. We apologize for this inconvenience. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

Can I ship from here?

Wendy Purrington | Oct 25, 2021
Daniel Bridenstine | Oct 25, 2021

Yes. It's also the only place to ship ammunition around here fyi.

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can iI drop off Amazon returns here?

Wendy Purrington | Oct 25, 2021
Aaron Fjerstad | Oct 25, 2021

I think so, but there are better locations for returns. If you use the Amazon return location (I think it was in Bed Bath & Beyond (?)), then you'll get immediately verified and get your money back faster.

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What is the latest time that I can drop of an overnight package and still have it delivered the next day.

Jaci Stryker | Oct 25, 2021
UPS Customer Center | Oct 25, 2021

Hi, the latest drop off time for Air packages is 5:30 pm Monday to Friday.

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I have a LARGE amount of Boxes I need to drop off... I think it is to much for the UPS Store... Can I drop them there?

Mike Downey | Oct 25, 2021
UPS Customer Center | Oct 25, 2021

Hi, Mike. Yes, you can drop any amount of packages at The UPS Store. However, I can provide a better location if you can provide your city and zip code. -Santizo

Is this place hiring? If so how do I apply?

Esteban Zarate | Oct 25, 2020
Luke Nielson | Oct 25, 2020

I'm not sure currently. But you can check on ups-jobs.com

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Drop box info

Janice Otteson | Oct 25, 2020
Lana | Oct 25, 2020

The drop box is located in front of the building. Dropbox is picked up at 6:30 Mon - Fri & on Saturdays at 4 pm.

Is UPS open on memorial day?

Stefan Larson | Oct 26, 2018
Dusty Webster | Oct 26, 2018

No

They leave pkgs at door. I am expecting a legal form.If I am not home, they won't leave that on the door step, will they?

Shirley Joratz | Oct 26, 2017
Gerald Horrocks | Oct 26, 2017

If shipper doesn't require a signature and it can be left out of sight and out of weather they will leave it. Download UPS App. and you can leave special instructions for delivery.

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