Penn Primary Care Schwenksville

Reed Steffler

I went there as a new patient. They were awesome! Everything was explained to me very well. They seemed to genuinely care!

Ashley bravo

I have been a patient of Keisers for many years, never really had an issue until recently. I am also in the healthcare field and know what I need and don't need as far as medications. I have bad scoliosis and my sciatica pain flares up every once in awhile. I recently had a flare up to where I couldn't stand or walk AT ALL. The only meds that actually help would be a steroid and works wonders for me. I called, asked if I could get a refill because I was bed bound, remind you I called 130pm on a Tuesday, and didn't hear anything back. I called Wednesday back to see what was going on, and the receptionist said he left a note staying "absolutely NOT". Right then and there I decided to go elsewhere. THANK GOD I have a spine dr because he filled my med up for me with no questions asked, but I thought Keiser was extremely rude and unprofessional. He could've called me or even the nurse to tell me, instead I was in excruciating pain in bed wondering if I was going to get it filled. That office is going down hill and thank god I've decided to find a new PCP who actually listens and knows when I need things. I don't suggest anybody to go here. Sorry not sorry.

Tom Mc.

This review is not directed at the actual Doctors practicing at this location but rather the ability to contact or speak with ANYBODY in this office. I highly value having Dr. Kaiser as my PCP, and respect his opinion and his genuine and sincere interaction with me over the years. It has gotten IMPOSSIBLE to talk to anybody in the office when you call. You must leave a message…maybe they’ll call back, maybe they won’t. So far, at least for the past two weeks, it’s been a “maybe they won’t”. I had a back. Lipid panel and a few pre-surgery tests done and was told by Dr. Kaiser that usually the results would be back the next day and that protocol would be that I would be contacted then, but this office was changing its affiliation over to Penn Medicine and that it would probably be a few days. Well we are now at over two weeks and after many calls and messages left, I have no results or call backs. It is truly IMPOSSIBLE to speak to anyone there! How would you get an appointment? It’s frustrating beyond belief !!

Lisa Holmes

I’ve called multiple times and no one ever answers the phone. Not sure how anyone gets an appt at this office. I really like Dr. Yang but I can’t get in contact with this office to see him. There are times I’m on hold for over 10 minutes and the front desk still doesn’t answer to schedule an appt. As the recording mentions over and over, PMA stands for Patients Matter Always which is an absolute lie. I end up having to do Telehealth appt through my insurance or going to CVS for care. It’s frustrating.